Restaurant General Manager

Pasadena, CA, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $85,000.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible scheduling

Professional development opportunities

Job Description

We are a well-established fast casual pizzeria chain dedicated to delivering an exceptional dining experience through quality food and outstanding customer service. Our company thrives on a culture of teamwork, innovation, and excellence, making us a sought-after employer in the restaurant industry. We value passionate professionals who are committed to both the craft of culinary arts and the dynamics of managing successful restaurant operations. As a rapidly growing brand with multiple locations, we pride ourselves on maintaining a supportive and positive work environment that encourages growth and leadership development.

We are currently seeking a highly motivated and experienced General Manager to lead our teams and oversee the daily success of our pizzerias. Our General Managers act as the head coaches to their teams and play an essential role in managing both front and back of house operations. This leadership position demands a strategic thinker and proactive individual who thrives in a fast-paced, customer-driven environment. The ideal candidate will bring a culinary focus alongside strong managerial skills to ensure operational excellence.

The General Manager will be responsible for maintaining key performance indicators, including cost of goods sold and labor percentages, budgeting, vendor communication, staffing, and compliance with health and safety regulations. This role requires hands-on management, excellent communication, detailed training, and problem-solving abilities to foster a culture that drives teamwork and high performance. Reporting directly to the corporate operations team, the General Manager will support several locations, ensuring each meets the brand’s quality and service standards.

This full-time position typically requires working 50-55 hours per week, often including evenings, weekends, and holidays. The role involves not only operational oversight but also direct involvement in scheduling, employee management, inventory control, and guest relations. Candidates with prior experience as a chef and expertise in food and beverage operations will find this role particularly rewarding, as they will be able to influence menu execution and kitchen efficiency while also managing the business aspects of the pizzeria.

Our commitment to quality extends to maintaining the physical state of our restaurants with strict sanitation standards and compliance with Department of Health regulations. The General Manager must be comfortable handling administrative duties such as payroll, inventory audits, invoice processing, and hiring tasks while remaining actively engaged on the floor during service hours. This role is crucial to the ongoing success and expansion of our brand, requiring a well-rounded professional who is organized, detail-oriented, and passionate about leadership in the restaurant industry.

Job Requirements

3-5+ years experience as a salaried restaurant manager
Extensive food and beverage knowledge
Ability to remember and execute recipes accurately
Familiarity with Toast POS is a plus
Organized and detail-oriented
Strong interpersonal and communication skills
Ability to lead and motivate a team of 15-20 people
Self starter and proactive thinker
Ability to make decisions quickly under pressure
Basic computer skills
Proficiency in Microsoft Office Excel and Word
Experience analyzing profit and loss statements and managing prime costs
Previous chef experience highly preferred
Capable of working overtime, weekends, evenings, and special events
Ability to work 50-55 hours per week in person
Knowledge of industry health and safety regulations
Current manager food handler’s card
Must be able to stand, lift, and bend for extended periods
Able to lift up to 50 lbs
Ability to work flexible shifts including days, evenings, weekends, and holidays

Job Qualifications

3-5+ years experience as a salaried restaurant manager in a fast casual setting
Extensive food and beverage knowledge with ability to execute recipes accurately
Familiarity with Toast POS is a plus
Strong interpersonal and communication skills
Ability to lead and motivate a team of 15-20 people
Self starter and proactive thinker
Basic computer skills with proficiency in Microsoft Office Excel and Word
Experience analyzing profit and loss statements and managing prime costs
Previous chef experience highly preferred
Knowledge of health and safety regulations
Current manager food handler’s card

Job Duties

Maintain a 18-20% cost of goods sold percentage on a week-to-week basis for locations they supervise
Maintain a 18-20% employee labor percentage on a week-to-week basis for locations they supervise
Budget and manage spending on restaurant supplies, equipment, and products
Supervise regular service, catering, take-out, delivery, and events in front and back of house
Communicate with vendors regarding daily needs and consistency issues
Place daily orders and track product inventories
Organize and maintain food and paper product storage areas
Audit invoices for accuracy and process credit memos
Assist with new hire paperwork and staff food handler’s card collection
Manage restaurant cleanliness, equipment maintenance, and scheduling of vendors
Maintain sanitation standards and health department compliance
Draft, budget, and post weekly team schedules
Process time-off requests and communicate with Director of Operations
Resolve guest issues appropriately
Manage food quality, recipe accuracy, and order fulfillment
Coach staff on customer service standards
Execute local catering orders as assigned
Promote team culture and enforce policies
Take daily notes and communicate with management team
Assist in interviewing and screening job candidates
Cover shifts as needed