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Restaurant General Manager

Job Overview

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Compensation

Salary
Range $75,000.00 - $95,000.00
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Benefits

competitive base salary
20% bonus potential
Medical
Dental
Vision
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
Sweetgreen swag
Opportunities to impact your team, community, and business
Collaborative team culture
Clear career path for development

Job Description

Sweetgreen is a prominent national restaurant brand committed to building healthier communities by connecting people to real food. Since its inception in 2007, Sweetgreen has revolutionized the fast food industry by offering fresh, flavorful meals grounded in authentic relationships with farmers and local communities. The company’s mission revolves around sustainability, wellness, and creating a positive impact at both the individual and societal level. Sweetgreen continuously grows and evolves while maintaining its core values of inclusivity, transparency, and innovation. It operates fast-casual dining establishments that emphasize organic, local, and sustainable ingredients as a foundation for its menu and customer experience. Sweetgreen is not just a restaurant but a movement that values people, purpose, and the environment equally.

The Head Coach (General Manager) role at Sweetgreen is a pivotal leadership position responsible for steering the store’s overall direction, ensuring operational excellence, and fostering a thriving workplace culture. As a trusted leader, the Head Coach acts as both a strategist and mentor, guiding the team to meet ambitious goals by leveraging data-driven insights and hands-on management skills. This position demands balancing multiple priorities including people management, operational efficiency, financial stewardship, and superior guest experiences. The role requires overseeing the entire employee lifecycle while cultivating an inclusive and supportive environment that values diversity and teamwork.

The ideal candidate will have a proven track record in fast-paced, high-volume restaurant operations and a deep understanding of food safety, quality, and compliance standards. They will be adept at handling complex business responsibilities such as analyzing financial reports, managing inventory and labor, and driving profitability through strategic scheduling and process improvements. In addition, the Head Coach must be proficient with technology and digital tools to optimize daily store operations and communications. This leadership role serves as a key interface between the company’s mission and its community presence, embodying Sweetgreen’s commitment to operational excellence, hospitality, and sustainable food practices.

Compensation includes a competitive base salary complemented by up to 20% bonus potential, reflective of performance. Sweetgreen values career development, offering a clear pathway for growth within the company. Benefits include comprehensive medical, dental, and vision plans, paid vacation and wellness time, 401(k) options, paid family leave, and unique perks such as complimentary greens and branded swag. This role offers a meaningful opportunity for motivated professionals to make a tangible difference in their communities while advancing their careers in a dynamic and supportive environment.

Job Requirements

  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
  • 3+ years in food service, with at least 2 years in hands-on management
  • Experience hiring, developing, training, and motivating team members
  • Skilled in planning, managing, and forecasting financials, labor, and inventory
  • Hands-on experience managing and optimizing processes in a fast-paced environment
  • Proven ability to lead and mentor teams collaboratively

Job Qualifications

  • Experience in high-volume, fast-paced restaurants
  • Hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • Strong financial acumen managing budgets, labor, and P&L effectively
  • Proven experience hiring, coaching, and developing high-performing teams
  • Exceptional adaptability and problem-solving skills in fast-paced, dynamic environments
  • Data-driven mindset with curiosity to identify and implement operational improvements
  • Commitment to operational excellence, hospitality, and team engagement
  • Experience in fast-casual or retail operations is a plus

Job Duties

  • Lead your team by balancing people, operations, and business performance
  • Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability
  • Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment
  • Deliver clean, hospitable, and brand-aligned customer experiences, making data-informed business decisions
  • Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules
  • Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
  • Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles

Job Criteria

Experience

Mid Level (3-7 years)


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