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Restaurant General Manager

Job Overview

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Compensation

Salary
Range $82,000.00 - $84,000.00
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Benefits

Quarterly bonus
year-end super bonus
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
AD&D insurance
Employee assistance program
voluntary benefits
SSP 401(k) plan with employer matching
Paid Time Off
Premium paid holidays
Paid sick leave

Job Description

SSP America is a leading operator of food and beverage establishments across more than 60 airports in North America. As a company committed to serving travelers, SSP America brings a variety of local and popular dining options to airport passengers, ensuring quality, convenience, and a welcoming atmosphere. Their national footprint allows for significant career growth opportunities within a dynamic and fast-paced environment. They emphasize accountability, guest satisfaction, and strong team leadership in all their venues. SSP America's presence in busy airport settings means their operational models are tailored to handle high volume and maintain exceptional standards consistently, making them a top choice for professionals who thrive under pressure and want to excel in the hospitality industry.

The Restaurant General Manager role at Tap & Pour, located at San Jose Mineta International Airport (SJC), offers a unique opportunity to lead a full-service restaurant and bar concept within one of the most dynamic food service environments. This position comes with competitive compensation ranging between $82,000 and $84,000 per year, plus potential quarterly bonuses and a year-end super bonus, reflecting SSP America's commitment to rewarding excellence and leadership.

As the Restaurant General Manager, you will be responsible for overseeing all aspects of restaurant operations, including cost control, inventory management, scheduling, and team leadership. Your role is critical in maintaining high hospitality standards that meet and exceed guest expectations, as well as ensuring safety, compliance, and food quality protocols are strictly followed. You will also collaborate closely with airport leadership to ensure smooth coordination and operational success within a complex airport environment.

This position is perfectly suited for an individual who has at least three years of experience in managing full-service restaurants with bar operations and is eager to take ownership and grow within a nationwide organization. The airport setting presents unique challenges such as high volume and tight coordination, requiring a strong financial acumen, operational skills, and the ability to manage multiple priorities effectively. Your leadership will foster a culture focused on service, coaching, accountability, and team development, with a strong emphasis on creating excellent guest experiences.

Joining SSP America as a Restaurant General Manager means you will be part of one of the largest airport restaurant operators globally, offering substantial career progression opportunities throughout their expansive airport network. The role ensures a never-boring work environment due to the fast-paced and diverse airport setting, along with comprehensive benefits including medical, dental, vision insurance, and paid time off among others. If you are driven to lead, grow fast, and make a meaningful impact in a vibrant industry, this role at Tap & Pour is an excellent fit.

Job Requirements

  • Minimum 3 years as a full-service restaurant with bar general manager
  • strong financial and operational skills
  • ability to manage high-volume, multi-priority environments
  • experience leading diverse teams
  • a mindset geared toward service, coaching, and accountability
  • comfortable using pos systems, ms office, and operational tools
  • a desire to grow

Job Qualifications

  • Minimum 3 years experience as a full-service restaurant with bar general manager
  • strong financial and operational skills
  • experience managing high-volume, multi-priority environments
  • proven leadership of diverse teams
  • service-oriented mindset with coaching and accountability focus
  • proficient in POS systems and MS Office
  • desire for professional growth

Job Duties

  • Manage full-service restaurant and bar operations
  • control costs including ordering and scheduling
  • hire, train, and lead team members
  • uphold guest experience and hospitality standards
  • ensure safety, compliance, and food quality
  • collaborate with airport leadership
  • conduct forecasting, budgeting, and business planning

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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