Restaurant General Manager

North Little Rock, AR, USA|

Job Overview

Benefits

Medical insurance

Dental Insurance

Bonuses

Incentives

Paid Time Off

Career Development

All-expenses-paid annual cruise

Job Description

Checkers & Rally's is a leading quick-service restaurant (QSR) brand known for delivering quality food and exceptional service to its guests. With a strong national presence and a commitment to excellence, the company focuses on operational precision, guest satisfaction, and team member development. As part of its Corporate Field Operations team, Checkers & Rally's consistently strives to be the first choice for both guests and employees by fostering a welcoming and energetic environment in every restaurant. The brand emphasizes innovation, teamwork, and community involvement to build lasting relationships with its patrons and provide rewarding career opportunities for its team members. Employees benefit from a collaborative culture that supports personal growth and operational excellence, backed by competitive compensation and comprehensive benefits.

The General Manager role at Checkers & Rally's is pivotal in maintaining the operational excellence that supports the brand’s reputation. This position is responsible for executing the strategic restaurant plan to meet sales and profit goals while delivering outstanding guest and team service. The General Manager oversees all aspects of restaurant management, including financial performance, staffing, training, and maintaining a clean and safe environment. The role requires a hands-on leader who can analyze operational data to drive sales improvements and optimize profitability continuously.

As a General Manager, you will lead hiring efforts, ensuring the right candidates occupy the right roles, and manage shift scheduling to guarantee consistent restaurant operations and customer satisfaction. You will also be instrumental in training team members and managers on standards, policies, and procedures, ensuring everyone adheres to the company’s high standards of guest service. Providing regular feedback and coaching to develop employee performance is a critical part of this role, enhancing team morale and operational efficiency. A commitment to safety, cleanliness, and creating a fun workplace environment is essential to maintaining an enjoyable experience for both guests and team members.

This full-time position offers a dynamic work environment within a fast-paced industry, demanding a high level of energy and adaptability. Checkers & Rally's promotes a supportive workplace where career growth and development are actively encouraged. Those who join the team enjoy comprehensive benefits, including medical and dental plans, bonuses, incentives, and unique recognition programs such as an all-expenses-paid annual cruise, underscoring the company’s investment in its people and their success. If you are passionate about leading teams, achieving results, and providing excellent service, the General Manager position at Checkers & Rally's provides an exciting and rewarding career path in the restaurant industry.

Job Requirements

High school diploma or general education degree (GED)
Preferred food safety certification
Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong verbal and written communications skills
Ability to work flexible schedule and extended hours
High energy to keep up with fast paced environment
Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

High school diploma or general education degree (GED)
Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong verbal and written communications skills
Ability to work flexible schedule and extended hours
High energy to keep up with fast paced environment

Job Duties

Meeting budgeted sales and profits by managing all aspects of the P&L
Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
Determining staffing needs and hiring the right candidates for the right position
Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
Training team members and managers on operations, policies and procedures, and guest service
Identifying and responding to complaints and policy and procedure violations
Providing regular feedback and coaching to employees on their performance
Ensuring the restaurant is a safe, clean and fun environment for employees and guests