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Restaurant General Manager

Job Overview

diamond

Benefits

training programs
Opportunities for advancement
Recognition culture
Supportive team environment
Dynamic work setting
Career growth potential
employee development

Job Description

KFC, also known as Kentucky Fried Chicken, is one of the world's most iconic fast-food brands, renowned for its world-famous chicken and southern-inspired hospitality. With a legacy that spans decades and a presence in numerous countries, KFC prides itself on maintaining high-quality standards in every aspect of the customer experience, from food preparation to service. The brand is dedicated not only to providing exceptional meals but also to fostering a warm, family-like atmosphere for both its guests and employees. KFC believes in investing in its people through comprehensive training, recognition programs, and opportunities for growth, making it a vibrant place to build a gratifying career.

As a Restaurant General Manager at KFC, you become the leading force behind your restaurant's operations and success. This role requires a dedicated and dynamic individual who is passionate about upholding the brand’s standards and ensuring every guest receives friendly service, a clean environment, and fresh, delicious food. Leadership in this role extends beyond administrative duties; it includes mentoring and developing a team that embodies KFC’s core values and spirit. You are expected to motivate and communicate effectively with your team, setting clear goals and maintaining a positive and collaborative work culture. Partnering with other leaders in the network, you will help drive business growth and operational excellence, propelling your restaurant's performance to new heights. This full-time leadership position offers the chance to make a tangible impact both on customer satisfaction and employee development in a fast-paced, rewarding environment.

Job Requirements

  • Must be 18 years old
  • Valid driver's license
  • Reliable personal transportation
  • Leads by example with high standards in customer service, food quality, and cleanliness
  • True business partner and has an ownership mindset relating to business results
  • Mentors and coaches team effectively through training and development resources
  • Builds a team through selecting and onboarding new hires
  • Takes absolute pride in everything you do
  • Goal-oriented leader that enjoys a fast-paced environment
  • Deep appreciation and commitment to customer service and our guest's experience

Job Qualifications

  • 3 to 5 years of experience in management
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Proven ability to drive business results
  • Mentoring and coaching experience
  • Commitment to customer service excellence
  • Ability to thrive in a fast-paced environment

Job Duties

  • Ownership of your restaurant's success metrics and lead the restaurant team to reach goals
  • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant, and fresh meals
  • Grow and mentor your KFC family through training, development, and onboarding of new team members
  • Lead communications of your team's goals, upcoming promotions, business updates, etc.
  • Inspire the overall positive and collaborative family environment
  • Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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