Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $1.00
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Work Schedule

Weekend Shifts
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Benefits

flexible schedule
Health Insurance
Vision Insurance
Life insurance
employee discount
Paid training
Paid Time Off
Dental Insurance
401(k)
401(k) matching

Job Description

Burger King is a globally recognized fast-food restaurant chain famous for serving high-quality, great-tasting, and affordable food menus. Founded in 1954, Burger King is the second largest fast-food hamburger chain worldwide. Known as the original home of the Whopper, Burger King has built a strong reputation over more than 50 years for its commitment to premium ingredients, signature recipes, and family-friendly dining experiences. The brand's global footprint spans thousands of locations with millions of guests visiting every day, making it an iconic name in the quick-service restaurant industry. This long history and dedication to quality ensure that Burger King continues to thrive and evolve in the competitive fast-food market.

The role of the Restaurant General Manager (RGM) at Burger King is a dynamic and challenging leadership position. The RGM serves as the executive leader of the restaurant, overseeing all aspects of daily operations with a focus on profitability, guest satisfaction, people management, and operational excellence. Reporting directly to the District Manager, the Restaurant General Manager is responsible for managing a team consisting of an Assistant Manager, Hourly Shift Coordinators, and Team Members, creating a cohesive and motivated workforce. The primary goal of the RGM is to drive sales growth, exceed guest expectations, and ensure efficient restaurant performance.

With a starting salary of $50,000 per year plus bonus pay, the position offers a full-time employment opportunity with benefits including flexible schedules, health, vision, dental, and life insurance, employee discounts, paid training, paid time off, and a 401(k) plan with matching. The job requires availability on weekends, holidays, and the ability to work 10-hour shifts. While no formal education is required, strong restaurant management experience is essential.

Key responsibilities include managing the restaurant's P&L to enhance profitability, overseeing guest service operations to ensure a timely and friendly experience, motivating and coaching staff to excel in their roles, and maintaining brand and operational standards. The General Manager plays a vital role in local marketing initiatives by engaging with the community and driving customer traffic. Additionally, the RGM manages recruitment efforts, training, employee recognition, labor scheduling, and handles guest feedback to continuously improve the dining experience. When necessary, the General Manager also steps in to perform duties of Assistant Managers and Shift Coordinators to maintain smooth operations.

Overall, the Restaurant General Manager at Burger King is a pivotal role requiring a blend of leadership, organizational, and customer service skills to ensure the restaurant operates profitably and provides a superior guest experience. This role offers a rewarding career path within a globally recognized brand and opportunities for personal and professional growth in the fast-paced restaurant industry.

Job Requirements

  • No education required
  • previous restaurant management experience
  • ability to prioritize work and meet deadlines
  • demonstrated leadership and guest service skills
  • availability to work weekends, holidays, and 10 hour shifts

Job Qualifications

  • Previous restaurant management experience
  • strong understanding of P&L management and drivers of restaurant profitability
  • ability to prioritize own and others’ work and time to meet deadlines and objectives
  • demonstrated leadership skills and guest service principles

Job Duties

  • Reviews P&L to increase profitability for the restaurant
  • drives sales through proactive guest service, people development and operations management
  • motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
  • manages the guest experience through operations and timely response to guest issues
  • problem solves guest feedback systems to determine root-causes and develops action plans to address issues
  • identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
  • leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

Job Criteria

Experience

No experience required


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