
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $105,000.00
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
performance bonuses
Paid management training
Employee Referral Program
Exclusive employee discounts
holidays off
financial assistance
Job Description
P.F. Chang's is a renowned restaurant brand dedicated to delivering exceptional Asian dining experiences through a blend of high-quality cuisine, innovative dishes, and a vibrant atmosphere. Known for its commitment to excellence, P.F. Chang's offers guests a unique blend of authentic flavors and modern hospitality, making it a popular destination for food lovers across the nation. The company places a strong emphasis on fostering a supportive work environment that values teamwork, integrity, and professional growth, ensuring every team member can develop and thrive within the organization. As a full-time salaried position, the Operating Partner or General Manager role offers a competitive pay range based on experience, ranging from $85,000 to $105,000 per year.
The Operating Partner position at P.F. Chang's is critical to the success of the restaurant, blending leadership, operational expertise, and a guest-centric approach to drive sales and elevate the dining experience. This role is designed for a dynamic and results-driven individual passionate about hospitality and delivering outstanding service. The Operating Partner will lead the restaurant team by fostering a culture of integrity, professionalism, and innovative thinking. Emphasizing guest satisfaction and operational excellence, the Operating Partner will leverage strong local market knowledge and business acumen to implement strategies that increase revenue and improve overall performance.
In this leadership role, the Operating Partner is responsible for setting high standards in culinary quality, hospitality, and operational effectiveness. They will coach and mentor the management team while promoting a positive and collaborative work atmosphere. A key component of the role involves actively engaging with guests to ensure their experience exceeds expectations. The Operating Partner also plays an essential role in driving sales growth through team development and performance coaching, emphasizing upselling techniques and financial management.
The position demands a strong understanding of restaurant operations, including inventory management, cost control, and financial oversight such as profit and loss assessments. The Operating Partner must be adept at using various business systems, including POS and inventory management software, and be willing to manage logistical tasks such as supply runs and catering delivery when necessary. This role requires a valid driver's license to comply with certain operational duties and enable flexibility across multiple restaurant locations.
P.F. Chang's values individuals who exhibit a passion for hospitality, a commitment to excellence, and the drive to lead teams toward shared goals. The ideal candidate will have progressive experience in restaurant or hospitality management, preferably with previous General Manager experience. A strong background in mentoring and developing team members, along with a proven record of achieving key performance indicators and EBITDA targets, is essential for success. Additional preferences include experience in casual or upscale dining environments and educational qualifications such as a hospitality or business degree, with culinary and kitchen operations knowledge being a plus.
Joining P.F. Chang's means being part of a company driven by the purpose 'To Celebrate Life. Family. Food.' Employees enjoy comprehensive benefits, including medical, dental, vision, 401(k), and paid time off, as well as performance-based bonuses. The company invests in professional development through paid management training and offers an employee referral program with attractive bonuses. Team members receive exclusive discounts and benefit from a supportive community that provides assistance during hardships. Most locations close on major holidays such as Thanksgiving and Christmas, promoting work-life balance.
This full-time, salaried Operating Partner opportunity at P.F. Chang's is ideal for motivated, ambitious hospitality leaders seeking to make a meaningful impact while advancing their careers within a respected and growing restaurant brand. Applicants are encouraged to apply promptly to join a team committed to excellence, innovation, and exceptional guest experiences.
The Operating Partner position at P.F. Chang's is critical to the success of the restaurant, blending leadership, operational expertise, and a guest-centric approach to drive sales and elevate the dining experience. This role is designed for a dynamic and results-driven individual passionate about hospitality and delivering outstanding service. The Operating Partner will lead the restaurant team by fostering a culture of integrity, professionalism, and innovative thinking. Emphasizing guest satisfaction and operational excellence, the Operating Partner will leverage strong local market knowledge and business acumen to implement strategies that increase revenue and improve overall performance.
In this leadership role, the Operating Partner is responsible for setting high standards in culinary quality, hospitality, and operational effectiveness. They will coach and mentor the management team while promoting a positive and collaborative work atmosphere. A key component of the role involves actively engaging with guests to ensure their experience exceeds expectations. The Operating Partner also plays an essential role in driving sales growth through team development and performance coaching, emphasizing upselling techniques and financial management.
The position demands a strong understanding of restaurant operations, including inventory management, cost control, and financial oversight such as profit and loss assessments. The Operating Partner must be adept at using various business systems, including POS and inventory management software, and be willing to manage logistical tasks such as supply runs and catering delivery when necessary. This role requires a valid driver's license to comply with certain operational duties and enable flexibility across multiple restaurant locations.
P.F. Chang's values individuals who exhibit a passion for hospitality, a commitment to excellence, and the drive to lead teams toward shared goals. The ideal candidate will have progressive experience in restaurant or hospitality management, preferably with previous General Manager experience. A strong background in mentoring and developing team members, along with a proven record of achieving key performance indicators and EBITDA targets, is essential for success. Additional preferences include experience in casual or upscale dining environments and educational qualifications such as a hospitality or business degree, with culinary and kitchen operations knowledge being a plus.
Joining P.F. Chang's means being part of a company driven by the purpose 'To Celebrate Life. Family. Food.' Employees enjoy comprehensive benefits, including medical, dental, vision, 401(k), and paid time off, as well as performance-based bonuses. The company invests in professional development through paid management training and offers an employee referral program with attractive bonuses. Team members receive exclusive discounts and benefit from a supportive community that provides assistance during hardships. Most locations close on major holidays such as Thanksgiving and Christmas, promoting work-life balance.
This full-time, salaried Operating Partner opportunity at P.F. Chang's is ideal for motivated, ambitious hospitality leaders seeking to make a meaningful impact while advancing their careers within a respected and growing restaurant brand. Applicants are encouraged to apply promptly to join a team committed to excellence, innovation, and exceptional guest experiences.
Job Requirements
- requires progressive restaurant or hospitality management experience
- recent prior experience as a General Manager for external hires
- must possess a valid driver’s license
- strong passion for delivering exceptional guest experiences
- proven track record of driving sales growth and achieving KPI and EBITDA targets
- demonstrated success in mentoring and coaching individuals at various levels
- understanding of managing inventory, cost of goods, financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- progressive restaurant or hospitality management experience
- recent prior experience as a General Manager for external hires
- strong passion for delivering exceptional guest experiences
- proven track record of driving sales growth and achieving KPI and EBITDA targets
- demonstrated success in mentoring and coaching individuals at various levels
- understanding of managing inventory, cost of goods, and financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Duties
- demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
- drive incremental sales through exceptional service and coaching team members on upselling techniques
- demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBIDTA targets to spearhead ongoing improvement initiatives
- set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
- develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards
Job Criteria
Experience
No experience required
Job Location
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