
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $84,000.00
Benefits
Competitive base salary plus 20% bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens and Sweetgreen swag
Opportunities to impact team, community, and business
Collaborative team environment
clear career path for personal and professional development
Job Description
Sweetgreen is a nationally recognized restaurant brand committed to building healthier communities by connecting people with real, fresh food. Since its founding in 2007, Sweetgreen has redefined the fast-food industry by offering flavorful meals rooted in strong relationships with farmers and local communities. This innovative, fast-casual dining experience emphasizes organic, sustainable ingredients and a culture of health and wellness. The company prides itself on fostering an inclusive environment where employees have the opportunity to grow both personally and professionally. Sweetgreen is dedicated to operational excellence and elevating the guest experience, all while maintaining a deep commitment to food quality, safety, and environmental responsibility.
The Head Coach (General Manager) role at Sweetgreen is a leadership position that places you at the forefront of driving operational success and team development within one of their stores. As the leader, strategist, and mentor, you will inspire and guide your team to deliver exceptional guest experiences and operational performance. This role involves a comprehensive balance of people management, business acumen, and operational oversight. You will leverage data-driven insights and technology to optimize day-to-day operations, ensure compliance with food safety and cleanliness standards, and foster a welcoming, inclusive culture.
In this position, you are responsible for leading the full employee lifecycle, from hiring and coaching to creating a diverse talent pipeline and fostering a culture of transparency and trust. You will maintain high standards in food quality and safety, manage facility and supply issues, and ensure a hospitable environment aligned with Sweetgreen's brand values. The role also requires financial management skills, including sales analysis, cost control, and scheduling to meet business objectives.
Sweetgreen offers a competitive base salary plus a 20% bonus potential for this role, alongside comprehensive benefits like medical, dental, and vision plans, paid vacation and wellness time, a 401(k) program, paid family leave, and various perks like complimentary company merchandise. Joining Sweetgreen means becoming part of a collaborative team that lives by core values centered on health, purpose, and community impact. This role provides a clear career path with opportunities for personal and professional growth, making it ideal for individuals passionate about food, people development, and operational excellence in a dynamic, fast-paced environment.
The Head Coach (General Manager) role at Sweetgreen is a leadership position that places you at the forefront of driving operational success and team development within one of their stores. As the leader, strategist, and mentor, you will inspire and guide your team to deliver exceptional guest experiences and operational performance. This role involves a comprehensive balance of people management, business acumen, and operational oversight. You will leverage data-driven insights and technology to optimize day-to-day operations, ensure compliance with food safety and cleanliness standards, and foster a welcoming, inclusive culture.
In this position, you are responsible for leading the full employee lifecycle, from hiring and coaching to creating a diverse talent pipeline and fostering a culture of transparency and trust. You will maintain high standards in food quality and safety, manage facility and supply issues, and ensure a hospitable environment aligned with Sweetgreen's brand values. The role also requires financial management skills, including sales analysis, cost control, and scheduling to meet business objectives.
Sweetgreen offers a competitive base salary plus a 20% bonus potential for this role, alongside comprehensive benefits like medical, dental, and vision plans, paid vacation and wellness time, a 401(k) program, paid family leave, and various perks like complimentary company merchandise. Joining Sweetgreen means becoming part of a collaborative team that lives by core values centered on health, purpose, and community impact. This role provides a clear career path with opportunities for personal and professional growth, making it ideal for individuals passionate about food, people development, and operational excellence in a dynamic, fast-paced environment.
Job Requirements
- Meet all physical requirements of all roles within the Head Coach career path including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles
- Minimum of 3 years in food service with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- Hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- Skilled in using digital tools for operations, reporting, and team communication
- Strong financial acumen including managing budgets, labor, and profit and loss
- Proven experience hiring, coaching, and developing high-performing teams
- Demonstrated adaptability and problem-solving skills in dynamic environments
- Data-driven mindset with curiosity to identify and implement operational improvements
- Commitment to operational excellence, hospitality, and team engagement
- Experience in fast-casual or retail operations is a plus
Job Duties
- Lead the full employee lifecycle, fostering a culture of trust, transparency, and inclusion
- Ensure compliance and deliver timely feedback to develop a diverse talent pipeline
- Maintain high standards for food safety, cleanliness, and equipment maintenance
- Resolve facility, supply, and food quality issues while prioritizing team safety
- Deliver clean, hospitable, and brand-aligned customer experiences
- Act on guest metrics and make data-informed business decisions
- Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules
- Operate and support all systems, troubleshoot operational issues, and prioritize daily business operations
- Perform all essential functions outlined in the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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