
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $105,000.00
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training
Referral program
exclusive discounts
Holidays
financial assistance
Job Description
P.F. Chang's is a renowned casual dining restaurant chain specializing in Asian cuisine with a reputation for quality food, innovative dishes, and exceptional dining experiences. Established with a mission to deliver an authentic, modern American-Chinese dining experience, P.F. Chang's combines bold flavors, stylish ambiance, and attentive service to create memorable moments for guests across its multiple locations. As part of a vibrant and dynamic hospitality company, P.F. Chang's fosters a culture that values teamwork, innovation, and continuous growth. This company is committed to supporting its team members with comprehensive benefits, competitive salaries, and professional advancement opportunities, making it an attractive place for ambitious professionals in the restaurant management field.
We are currently hiring for a full-time salaried Operating Partner or General Manager position with a competitive pay range of $85,000 to $105,000 per year, based on experience. This leadership role demands a passionate, results-driven individual dedicated to delivering outstanding guest experiences and driving sales growth. As an Operating Partner, you will have a pivotal role in the success of the restaurant, combining your expertise in hospitality management with strategic business acumen to lead your team toward excellence. This position places a strong emphasis on creating a welcoming guest environment, fostering a culture of integrity, professionalism, and innovation, and achieving operational targets including key performance indicators (KPIs) and EBITDA goals.
In this role, you will serve as a leader who inspires and motivates your team, ensuring they receive proper training, coaching, and performance evaluations to maximize their potential. You will take full ownership of restaurant operations, promoting financial discipline and a proactive approach to managing costs, inventory, and overall performance. Your ability to use data and insights from POS systems, inventory platforms, and corporate software will enable continuous improvement and responsiveness to evolving market trends. You will also cultivate a guest-centric focus by engaging actively with patrons, providing personalized service, and creating exceptional experiences that encourage repeat visits and positive word-of-mouth.
P.F. Chang's is dedicated to employee growth and encourages professional development through its paid management training program, promoting from within. The company supports its team members with comprehensive medical, dental, and vision insurance, a 401(k) plan, paid time off, and various performance incentives including monthly and annual bonuses. Additional benefits include employee referral bonuses, exclusive discounts, holiday closures for Thanksgiving and Christmas, and financial support through the Lucky Cat Fund for qualifying employees during hardships. Joining P.F. Chang's means becoming part of a supportive community that values passion, purpose, and a commitment to excellence in hospitality.
We are currently hiring for a full-time salaried Operating Partner or General Manager position with a competitive pay range of $85,000 to $105,000 per year, based on experience. This leadership role demands a passionate, results-driven individual dedicated to delivering outstanding guest experiences and driving sales growth. As an Operating Partner, you will have a pivotal role in the success of the restaurant, combining your expertise in hospitality management with strategic business acumen to lead your team toward excellence. This position places a strong emphasis on creating a welcoming guest environment, fostering a culture of integrity, professionalism, and innovation, and achieving operational targets including key performance indicators (KPIs) and EBITDA goals.
In this role, you will serve as a leader who inspires and motivates your team, ensuring they receive proper training, coaching, and performance evaluations to maximize their potential. You will take full ownership of restaurant operations, promoting financial discipline and a proactive approach to managing costs, inventory, and overall performance. Your ability to use data and insights from POS systems, inventory platforms, and corporate software will enable continuous improvement and responsiveness to evolving market trends. You will also cultivate a guest-centric focus by engaging actively with patrons, providing personalized service, and creating exceptional experiences that encourage repeat visits and positive word-of-mouth.
P.F. Chang's is dedicated to employee growth and encourages professional development through its paid management training program, promoting from within. The company supports its team members with comprehensive medical, dental, and vision insurance, a 401(k) plan, paid time off, and various performance incentives including monthly and annual bonuses. Additional benefits include employee referral bonuses, exclusive discounts, holiday closures for Thanksgiving and Christmas, and financial support through the Lucky Cat Fund for qualifying employees during hardships. Joining P.F. Chang's means becoming part of a supportive community that values passion, purpose, and a commitment to excellence in hospitality.
Job Requirements
- Valid driver's license
- Strong passion for delivering exceptional guest experiences
- Progressive restaurant or hospitality management experience
- Recent General Manager experience for external hires
- Ability to perform occasional duties such as providing shift coverage and delivering catering orders
- Proven ability to drive sales and achieve financial targets
- Experience mentoring and coaching team members
- Knowledge of inventory and cost control management
- General systems proficiency in POS and corporate software
Job Qualifications
- Progressive restaurant or hospitality management experience
- Recent experience as a General Manager for external hires
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Strong leadership skills with experience in mentoring and coaching
- Understanding of inventory management, cost control, and financial analysis
- Proficiency in POS systems, corporate software, third-party delivery, inventory, and reservation systems
- Experience in casual or upscale dining preferred
- Hospitality or Business degree preferred
- Culinary or kitchen operations experience preferred
Job Duties
- Demonstrate genuine passion for exceptional guest experiences and personalized service
- Actively engage with guests to foster a welcoming atmosphere and drive sales
- Coach team members on upselling techniques and provide exceptional service to increase incremental sales
- Analyze financial data for continuous improvement and respond to market trends
- Promote ownership mindset by utilizing KPIs and EBITDA targets to lead improvement initiatives
- Set standards of integrity, professionalism, and innovation within the restaurant
- Develop management team members through leadership training and maintain high culinary and hospitality standards
Job Criteria
Experience
No experience required
Job Location
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