Restaurant General Manager

P.F. Chang's is a renowned restaurant group that brings a unique blend of Asian cuisine, culture, and modern dining experience to guests across its locations. As a leading name in the casual dining sector, P.F. Chang's prides itself on its vibrant atmosphere, innovative menu options, and commitment to delivering exceptional service. With a strong brand presence and dedication to quality, P.F. Chang's continues to expand, offering rewarding career opportunities for hospitality professionals. The company's core values emphasize integrity, innovation, and a guest-centric approach, cultivating a supportive environment for team members and guests alike.

The position available is for a full-time salaried Operating Partner or General Manager role. This opportunity is designed for individuals passionate about hospitality and leadership who want to be at the forefront of delivering memorable dining experiences. The Operating Partner will lead the restaurant's operations, driving sales growth and fostering a culture centered on exceptional customer service and teamwork. This role is integral to maintaining P.F. Chang's reputation for excellence by ensuring that all operational aspects uphold the highest standards of professionalism and quality.

In this leadership role, the Operating Partner will champion a guest-first mindset, engaging actively with customers to enhance their experience and drive revenue through upselling and personalized service. The candidate will leverage their knowledge of local market trends to increase sales and build strong community ties. Operationally, they will set goals aligned with KPIs and EBITDA targets, lead the management team through comprehensive training, and inspire a culture of accountability and continuous improvement. They will handle financial controls including P&L oversight, inventory management, and cost control measures, ensuring smooth and profitable restaurant operations.

Candidates must have progressive restaurant or hospitality management experience, preferably with recent experience as a General Manager. A valid driver's license is essential for supporting restaurant logistics and fulfilling duties that may include shift coverage, catering order deliveries, supply runs, and offsite business meetings. Strong leadership skills, enthusiasm for guest service excellence, and a proven track record in sales growth and team development are crucial for success. Familiarity with POS and corporate software systems, as well as third-party delivery and reservation platforms, will enable effective day-to-day operations management.

P.F. Chang's offers a competitive pay structure with monthly and annual performance bonuses, along with comprehensive benefits such as medical, dental, vision coverage, a 401(k) plan, paid time off, and exclusive employee discounts. The company supports professional growth with paid management training programs and promotes from within to foster long-term career advancement. Additionally, through the Lucky Cat Fund, assistance is available for qualifying team members during hardships, emphasizing the supportive community environment within P.F. Chang's.

This role is ideal for driven hospitality professionals who value teamwork, innovation, and guest-centric service. By joining P.F. Chang's as an Operating Partner, you will be part of an energetic team dedicated to celebrating life, family, and food while advancing your career with a trusted industry leader.