Restaurant General Manager

SSP America is a leading operator of restaurants and bars in airports across nearly 40 countries, known for delivering authentic and high-quality food experiences to travelers worldwide. Their location at Lubbock Preston Smith International Airport (LBB) in Lubbock, Texas, embodies this commitment by offering exceptional service, a welcoming atmosphere, and great food for passengers moving through this busy hub. SSP America is recognized for its focus on blending the taste of place with outstanding hospitality, making it a preferred choice for dining within airport environments. As one of the largest airport restaurant and bar operators globally, the company offers strong career progression opportunities, a dynamic work environment, and a commitment to employee well-being through comprehensive benefits. Joining SSP America means becoming part of a diverse and inclusive workplace that values growth, accountability, and delivering memorable guest experiences.

The Restaurant General Manager position at SSP America’s Lubbock location is a pivotal role geared towards leading a full-service restaurant and bar in a high-volume, fast-paced airport setting. The role involves managing all aspects of daily operations, including overseeing the bar program, ensuring financial performance, staffing, and maintaining high standards of guest service and food quality. This position offers a competitive base salary ranging from $65,000 to $70,000 per year, with additional earning potential through quarterly performance bonuses and an annual super bonus plan. The Restaurant General Manager acts as the key leader who balances operational demands with exceptional hospitality, working closely with both the airport authorities and a diverse team of hospitality professionals.

This management role is ideal for candidates who thrive in multi-tasking and fast-paced environments where timing and guest satisfaction are critical. The manager will control costs, manage inventory, forecast budgets, and uphold compliance and safety standards to drive profitability and operational excellence. Leading, coaching, and developing a team to deliver high-quality hospitality are core parts of the role, alongside maintaining an inviting atmosphere that meets the rigorous expectations of airport diners. In addition, the Restaurant General Manager will take ownership of the bar and beverage program to ensure responsible alcohol service and excellent beverage quality.

Joining SSP America in this capacity means becoming part of an organization that values strong financial acumen, leadership capabilities, and a service-oriented mindset. The company supports its employees with a suite of benefits including health, dental, vision, and life insurance, a 401(k) plan with company match, paid time off, and an employee assistance program. Furthermore, the role demands availability for a flexible schedule, including early mornings, weekends, and holidays, reflecting the nature of airport operations.

In summary, this position is a unique opportunity for a seasoned restaurant manager ready to expand their career within an international company that values growth, operational excellence, and delivering memorable guest experiences in one of the busiest travel environments.