Restaurant General Manager

SSP America is a leading company in the airport food and beverage industry, operating restaurants in over 60 airports across North America. Their mission is to serve travelers by bringing local flavors and high-quality dining experiences to bustling airport terminals. With a strong footprint and reputation for excellence, SSP America is known for delivering exceptional service in fast-paced, dynamic environments. They emphasize accountability, team leadership, and career growth amongst their employees, making them a sought-after employer in the sector.

Currently, SSP America is looking for a Restaurant General Manager to lead the operations of Tap & Pour, a full-service restaurant with a bar located within San Jose Mineta International Airport (SJC). This role offers a competitive salary ranging from $82,000 to $84,000 annually, with additional earning potential through quarterly bonuses and a year-end super bonus. Employment in this position offers significant opportunities for career advancement within a nationally recognized hospitality company.

The Restaurant General Manager will manage a high-volume airport restaurant environment, renowned for its unique operational demands, including faster service rates, tighter coordination among teams, and higher guest volume compared to typical dining locations. This role will require ownership over all aspects of the restaurant's success, including financial and operational management, team development, guest satisfaction, safety compliance, and collaboration with airport leadership. The General Manager will be responsible for maintaining impeccable hospitality standards in a high-pressure setting, ensuring food quality and safety compliance, managing cost control, ordering, forecasting, scheduling, budgeting, and business planning.

This position is ideal for an individual with at least three years of prior experience managing a full-service restaurant with a bar component, having strong leadership skills, financial acumen, and a passion for elevating the guest experience. Candidates must be comfortable working in multi-priority, high-volume environments and have a mindset focused on service, coaching, accountability, and continuous growth. Familiarity with POS systems, Microsoft Office, and other operational management tools is essential for success.

Beyond operational responsibilities, SSP America values the growth and development of its leaders, offering a clear career progression pathway within its extensive network of airport dining locations. The company is committed to a supportive work culture that recognizes performance and provides tangible rewards such as bonuses and comprehensive benefits. Employees at SSP America enjoy a range of benefits designed to support their health, financial security, and work-life balance, including medical, dental, and vision insurance, paid time off, holiday pay, and a 401(k) plan with employer matching.

In summary, this role with SSP America as Restaurant General Manager at Tap & Pour in San Jose Airport is a unique opportunity for experienced hospitality professionals seeking a challenging, fast-paced leadership role with strong growth potential and comprehensive compensation. Being part of one of the largest airport restaurant operators in the world, a successful candidate will play a pivotal role in shaping memorable dining experiences for travelers while advancing their career in an exciting industry.