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Restaurant General Manager

Job Overview

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Compensation

Salary
Range $65,000.00 - $70,000.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid Time Off
Employee assistance program

Job Description

SSP America is a global leader in airport dining, operating a wide array of restaurants and bars across nearly 40 countries. The company specializes in creating unique and memorable food experiences that reflect the local culture and flavors where their outlets are located. At Lubbock Preston Smith International Airport (LBB) in Lubbock, Texas, SSP America delivers outstanding culinary and hospitality services to travelers passing through this dynamic airport. The location is known for its commitment to providing great food, exceptional service, and creating a welcoming atmosphere for a diverse range of customers, including both leisure and business travelers.

Working at SSP America offers a chance to be a part of one of the largest airport restaurant and bar operators worldwide, where career growth is encouraged across over 60 airports in North America. The company's values emphasize service excellence, team leadership, and operational efficiency, making it an ideal environment for hospitality professionals seeking to advance their careers in a fast-paced, customer-focused setting.

The role of Restaurant General Manager at SSP America comes with a competitive base salary ranging from $65,000 to $70,000 per year, including opportunities for quarterly performance bonuses and an annual super bonus plan. This position demands a strong leader who can effectively manage full-service restaurant and bar operations amidst the unique challenges that airport dining presents. With guests frequently on tight travel schedules, maintaining high hospitality standards, managing financial performance, and ensuring smooth daily operations are critical components of this role.

As the Restaurant General Manager, you will be responsible for the overall success of the restaurant and bar, managing everything from cost control, ordering, and inventory to staff hiring, training, and ongoing team leadership. You will lead by example to foster a positive and inclusive team culture, ensuring every guest has a memorable dining experience. Managing the bar program, including beverage quality and responsible alcohol service, is also a key area where your expertise will be vital.

In this leadership role, you will work closely with airport authorities and internal teams to ensure compliance with food safety standards and other regulatory requirements. Your financial acumen will be essential in forecasting, budgeting, and overseeing profit and loss management to drive sustained business success. This position requires adaptability and the ability to operate effectively in a high-energy, multi-priority environment.

SSP America values professionals who are dedicated to coaching and holding their teams accountable, highlighting a service-focused mindset. This role is perfect for those motivated to grow quickly, take ownership of their work, and establish a rewarding career with a recognized leader in airport hospitality. The restaurant operates on a flexible schedule, including early mornings, weekends, and holidays, which aligns with airport operations that are almost always active.

Joining SSP America as a Restaurant General Manager means becoming part of a company that offers comprehensive benefits, including health, dental, vision, and life insurance, a 401(k) plan with company match, paid time off, and access to an employee assistance program. SSP America is committed to workplace diversity and equality, providing a supportive and accommodating environment for all employees. If you are an experienced leader eager to bring your skills to an exciting, hospitality-centered role at an airport location, this opportunity at Lubbock Preston Smith International Airport is an excellent match for your career aspirations.

Job Requirements

  • Minimum 3 years as a full-service restaurant general manager
  • bar or beverage program management experience preferred
  • strong financial and operational skills including profit and loss ownership
  • ability to manage fast-paced, multi-priority environments
  • experience leading and developing diverse teams
  • service-focused mindset built on coaching and accountability
  • availability for flexible schedule including early mornings, weekends, and holidays

Job Qualifications

  • Minimum 3 years as a full-service restaurant general manager
  • experience in bar or beverage program management preferred
  • strong financial and operational skills including profit and loss ownership
  • ability to manage fast-paced, multi-priority environments
  • experience leading and developing diverse teams
  • service-focused mindset based on coaching and accountability
  • availability for flexible schedules including early mornings, weekends, and holidays

Job Duties

  • Run full-service restaurant and bar operations
  • control costs, manage ordering, inventory, and scheduling
  • hire, train, and lead a diverse team
  • ensure high guest experience and hospitality standards
  • oversee bar program, beverage quality, and responsible alcohol service
  • maintain food safety, compliance, and quality
  • forecast, budget, and manage profit and loss

Job Criteria

Experience

Mid Level (3-7 years)


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