Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
KFC is a globally recognized fast-food restaurant chain specializing in fried chicken and a variety of complementary menu items. Known for its secret blend of herbs and spices, KFC has a strong brand presence in many countries, delivering a consistent, high-quality dining experience for its guests. The company operates numerous franchised and company-owned locations, aiming to provide exceptional service, fresh meals, and a welcoming atmosphere. KFC is renowned for its commitment to operational excellence, customer satisfaction, and creating a positive environment for both guests and staff. As a leader in the quick-service restaurant industry, KFC invests heavily in staff training and development, ensuring that every location adheres to brand standards, health regulations, and safety protocols.
The Restaurant General Manager (RGM) at KFC plays a pivotal role in driving the overall success of the restaurant. This leadership position is responsible for managing all aspects of the restaurant's daily operations, including food preparation, safety, cleanliness, guest service, and team development. The RGM leads by example, fostering a positive culture and ensuring strict adherence to company policies, such as professional appearance and uniform standards. They are accountable for achieving sales and profit targets by effectively managing financial controls like labor and food costs. Additionally, the RGM is tasked with ensuring compliance with local health regulations and maintaining a restaurant that is always inspection-ready. The role requires strong communication skills, as the RGM regularly coordinates with the Area Coach and leads team meetings to align on goals and share updates. This position requires a valid driver’s license, a reliable vehicle, active car insurance, and basic computer skills. The incumbent must also pass all Restaurant Operations Compliance and Certification (ROCC) evaluations consistently and be willing to relocate if business needs necessitate. Ultimately, the Restaurant General Manager is a key driver of guest satisfaction and operational excellence, ensuring that each guest experiences friendly, efficient service and high-quality meals in a clean and safe environment. This role offers a dynamic, fast-paced work environment for a goal-oriented leader passionate about building and mentoring teams while maximizing business results.
The Restaurant General Manager (RGM) at KFC plays a pivotal role in driving the overall success of the restaurant. This leadership position is responsible for managing all aspects of the restaurant's daily operations, including food preparation, safety, cleanliness, guest service, and team development. The RGM leads by example, fostering a positive culture and ensuring strict adherence to company policies, such as professional appearance and uniform standards. They are accountable for achieving sales and profit targets by effectively managing financial controls like labor and food costs. Additionally, the RGM is tasked with ensuring compliance with local health regulations and maintaining a restaurant that is always inspection-ready. The role requires strong communication skills, as the RGM regularly coordinates with the Area Coach and leads team meetings to align on goals and share updates. This position requires a valid driver’s license, a reliable vehicle, active car insurance, and basic computer skills. The incumbent must also pass all Restaurant Operations Compliance and Certification (ROCC) evaluations consistently and be willing to relocate if business needs necessitate. Ultimately, the Restaurant General Manager is a key driver of guest satisfaction and operational excellence, ensuring that each guest experiences friendly, efficient service and high-quality meals in a clean and safe environment. This role offers a dynamic, fast-paced work environment for a goal-oriented leader passionate about building and mentoring teams while maximizing business results.
Job Requirements
- Valid driver’s license
- Reliable vehicle for transportation
- Active car insurance
- Basic computer skills
- Ability to pass all Restaurant Operations Compliance and Certification evaluations
- Willingness to relocate if required
- Commitment to adhering to company policies including uniform and appearance standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or leadership role
- Strong communication and interpersonal skills
- Ability to manage financial aspects such as labor and food cost
- Demonstrated ability to lead and develop teams
- Basic computer literacy
- Valid driver’s license and reliable transportation
- Ability to pass company compliance evaluations
Job Duties
- Lead restaurant team to achieve sales and profit goals
- Manage daily restaurant operations including food preparation, service, safety, and cleanliness
- Recruit, train, and develop shift supervisors and team members
- Control labor, food cost, and controllable expenses
- Complete accurate reports including sales, inventory, and cash handling
- Ensure exceptional guest service and address feedback
- Enforce safety, sanitation, and security procedures
- Communicate daily with Area Coach
- Conduct pre-shift meetings and performance reviews
- Implement marketing promotions
- Maintain compliance with KFC and health standards
- Drive upselling initiatives to increase sales
Job Criteria
Experience
No experience required
Job Location
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