Restaurant General Manager

Mitra QSR is one of the largest KFC franchise organizations in the United States. Part of the global Yum Brands family, which owns nearly 60,000 restaurants including over 30,000 KFC locations worldwide as well as Taco Bell, Pizza Hut, and The Habit Burger Grill, Mitra QSR stands out as a leader in the quick-service restaurant industry. From a humble beginning with just one store in Texas, Mitra QSR has impressively grown to operate 180 stores across 15 states, ranking as the third-largest KFC franchisee in the country. This rapid expansion is a reflection of the company’s dedication to delivering exceptional service, fostering a family-oriented culture, and providing ample opportunities for career advancement and financial success.

At Mitra QSR, the foundation of success is built on a genuine passion for service, honesty, and growth. This commitment has propelled the organization through years of change and adaptation, allowing it to thrive and build a loyal workforce. The leadership team embodies extensive experience, with over 25 years in KFC and Taco Bell operations, complemented by more than 10 years at Mitra QSR itself. Supporting this leadership is a robust team of over 30 Area Leaders, many with more than 8 years of tenure, underscoring the company’s stability and dedication to nurturing talent internally.

The Restaurant General Manager role at Mitra QSR is a pivotal position responsible for overseeing the key pillars of the business—people, customers, and restaurant operations. This role is designed for a proactive, motivated individual who thrives in a dynamic, fast-paced environment and is eager to lead by example. The successful manager will be charged with fostering a positive work environment, mentoring and developing team members, and maintaining a high level of customer service. Customer satisfaction is paramount in this quick-service setting, where speed, food quality, and a welcoming atmosphere define the guest experience.

As a General Manager, you will be responsible for maintaining operational excellence, including cleanliness, safety, and efficient equipment use. Managing the financial health of the restaurant, including understanding the Profit and Loss (P&L) statement, is critical to driving business success. You will also ensure full compliance with all legal and brand standards, reinforcing the reputation Mitra QSR holds as a trusted franchise operator.

Mitra QSR prioritizes a culture that encourages teamwork, recognition, and community involvement. Employees benefit from a robust package including competitive compensation, comprehensive healthcare and wellness programs, 401k with company match, paid time off, and special educational opportunities such as KFC scholarships and tuition-free degrees funded by the KFC Foundation. The company also offers flexible working hours, designed for a healthy work-life balance, with typical restaurant hours closing by 11 pm and no breakfast shifts required.

Joining Mitra QSR means becoming part of a mission-driven family-oriented company that not only values your professional growth but also supports your personal development. This position is ideal for candidates who are passionate about leadership, possess a servant-leader mindset, and are motivated by coaching and inspiring others. If you are looking for a rewarding career in the thriving quick-service restaurant industry where your contributions directly impact the company’s success and your own growth, Mitra QSR is the place to be.