
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Professional Development
Referral Bonus
exclusive discounts
Holidays
financial assistance
Job Description
P.F. Chang's is a renowned upscale casual dining restaurant specializing in Asian cuisine, with a strong focus on delivering exceptional guest experiences and high-quality service. The restaurant is recognized for its innovative menu, vibrant atmosphere, and commitment to hospitality excellence, making it a preferred destination for diners seeking a sophisticated yet welcoming environment. Established with the vision of celebrating life, family, and food, P.F. Chang's strives to create memorable dining experiences through its talented culinary team and attentive service staff. The company emphasizes a culture of integrity, teamwork, and continuous professional growth, investing in its employees through comprehensive training programs and career development opportunities.
The position available is a full-time salaried Operating Partner or General Manager role, offering a competitive salary range from $90,000 to $110,000 annually, depending on experience. This leadership role is critical in driving the restaurant's operational success, fostering a culture of innovation, and maintaining the highest standards of hospitality and culinary excellence. The Operating Partner will be responsible for overseeing all facets of restaurant operations, including staff management, financial performance, guest satisfaction, and marketing initiatives. This role requires a leader with a passion for hospitality, strong business acumen, and the ability to inspire and develop a dedicated team.
In this role, the Operating Partner will serve as a hands-on leader who actively engages with guests to ensure outstanding service, leverages local market insights to increase sales, and implements strategic initiatives to achieve key performance indicators and EBITDA targets. The successful candidate will champion a guest-centric approach while fostering an environment of professionalism, teamwork, and continuous improvement. Leadership responsibilities include training and mentoring management team members to prepare them for future advancement, promoting an ownership mindset among team members, and maintaining the highest culinary and operational standards.
With comprehensive benefits encompassing medical, dental, vision coverage, 401(k) plans, paid time off, and additional incentives such as referral bonuses and exclusive employee discounts, P.F. Chang's values and supports its employees' well-being and professional development. Most locations close on Thanksgiving and Christmas, emphasizing the company’s commitment to work-life balance. Additionally, employees have access to financial assistance through the Lucky Cat Fund during hardships, creating a supportive community environment.
P.F. Chang's offers a dynamic work environment where innovation and teamwork are highly valued, and career growth is actively supported. The company promotes from within and provides paid management training programs to enhance leadership skills. This role is ideal for those with a proven track record in restaurant or hospitality management who are passionate about delivering exceptional guest experiences and driving sales growth through strategic leadership. Join P.F. Chang's to be part of a team dedicated to celebrating life through outstanding food, family values, and a culture of hospitality excellence.
The position available is a full-time salaried Operating Partner or General Manager role, offering a competitive salary range from $90,000 to $110,000 annually, depending on experience. This leadership role is critical in driving the restaurant's operational success, fostering a culture of innovation, and maintaining the highest standards of hospitality and culinary excellence. The Operating Partner will be responsible for overseeing all facets of restaurant operations, including staff management, financial performance, guest satisfaction, and marketing initiatives. This role requires a leader with a passion for hospitality, strong business acumen, and the ability to inspire and develop a dedicated team.
In this role, the Operating Partner will serve as a hands-on leader who actively engages with guests to ensure outstanding service, leverages local market insights to increase sales, and implements strategic initiatives to achieve key performance indicators and EBITDA targets. The successful candidate will champion a guest-centric approach while fostering an environment of professionalism, teamwork, and continuous improvement. Leadership responsibilities include training and mentoring management team members to prepare them for future advancement, promoting an ownership mindset among team members, and maintaining the highest culinary and operational standards.
With comprehensive benefits encompassing medical, dental, vision coverage, 401(k) plans, paid time off, and additional incentives such as referral bonuses and exclusive employee discounts, P.F. Chang's values and supports its employees' well-being and professional development. Most locations close on Thanksgiving and Christmas, emphasizing the company’s commitment to work-life balance. Additionally, employees have access to financial assistance through the Lucky Cat Fund during hardships, creating a supportive community environment.
P.F. Chang's offers a dynamic work environment where innovation and teamwork are highly valued, and career growth is actively supported. The company promotes from within and provides paid management training programs to enhance leadership skills. This role is ideal for those with a proven track record in restaurant or hospitality management who are passionate about delivering exceptional guest experiences and driving sales growth through strategic leadership. Join P.F. Chang's to be part of a team dedicated to celebrating life through outstanding food, family values, and a culture of hospitality excellence.
Job Requirements
- requires progressive restaurant or hospitality management experience
- recent prior experience as a general manager for external hires
- must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements depending on the state, delivering large catering orders which may include operating a rental truck, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- understanding of managing inventory, cost of goods, financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- progressive restaurant or hospitality management experience
- recent prior experience as a general manager for external hires
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- understanding of managing inventory, cost of goods, and financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Duties
- demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
- drive incremental sales through exceptional service and coaching team members on upselling techniques
- demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBIDTA targets to spearhead ongoing improvement initiatives
- set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
- develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards
- inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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