
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
bonus potential
Medical Plans
Dental plans
vision plans
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
Sweetgreen swag
Job Description
Sweetgreen is a nationally recognized restaurant brand committed to building healthier communities by connecting people to real, wholesome food. Established in 2007, Sweetgreen has revolutionized the fast-food industry by offering fresh, flavorful meals sourced from sustainable farming partnerships. The company's core mission centers on nurturing a healthier future through foods that are not only nutritious but also rooted in community relationships and environmental consciousness. With a growing presence across the nation, Sweetgreen is dedicated to developing its people both in its restaurants and support centers to foster a united movement focused on wellness and sustainability.
As a Head Coach (General Manager) at Sweetgreen, you take on a pivotal leadership role that encapsulates strategy, mentorship, and operational excellence. Your primary responsibility is to inspire and lead your team while ensuring the store operates at peak performance across all areas. This includes balancing people management, operational protocols, and business outcomes with a data-driven approach. You are entrusted with building an inclusive culture where each team member can thrive, continually enhancing both guest experiences and community impact through real food. The role demands maintaining the highest standards of food quality, safety, and cleanliness while adapting to the dynamic demands of a fast-paced restaurant environment. Additionally, the Head Coach is expected to leverage technology to optimize day-to-day operations, drive profitability, and implement strategic business plans effectively.
The Head Coach position at Sweetgreen carries a competitive base salary complemented by up to 20% bonus potential, reflecting the significant responsibility and impact the role entails. Benefits include comprehensive medical, dental, and vision plans, paid vacation and wellness time, a 401(k) retirement program, paid family leave, and additional perks like complimentary greens and branded swag. This role is also positioned within a clear career path for personal and professional growth, emphasizing team collaboration, operational excellence, and community connection. By joining Sweetgreen as a Head Coach, you actively contribute to a purpose-driven organization where the convergence of food, people, and purpose shapes a healthier future for all.
As a Head Coach (General Manager) at Sweetgreen, you take on a pivotal leadership role that encapsulates strategy, mentorship, and operational excellence. Your primary responsibility is to inspire and lead your team while ensuring the store operates at peak performance across all areas. This includes balancing people management, operational protocols, and business outcomes with a data-driven approach. You are entrusted with building an inclusive culture where each team member can thrive, continually enhancing both guest experiences and community impact through real food. The role demands maintaining the highest standards of food quality, safety, and cleanliness while adapting to the dynamic demands of a fast-paced restaurant environment. Additionally, the Head Coach is expected to leverage technology to optimize day-to-day operations, drive profitability, and implement strategic business plans effectively.
The Head Coach position at Sweetgreen carries a competitive base salary complemented by up to 20% bonus potential, reflecting the significant responsibility and impact the role entails. Benefits include comprehensive medical, dental, and vision plans, paid vacation and wellness time, a 401(k) retirement program, paid family leave, and additional perks like complimentary greens and branded swag. This role is also positioned within a clear career path for personal and professional growth, emphasizing team collaboration, operational excellence, and community connection. By joining Sweetgreen as a Head Coach, you actively contribute to a purpose-driven organization where the convergence of food, people, and purpose shapes a healthier future for all.
Job Requirements
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
Job Qualifications
- 3+ years in food service with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
- Experience in high-volume, fast-paced restaurants
- Hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- Strong financial acumen including managing budgets, labor, and P&L effectively
- Proven experience hiring, coaching, and developing high-performing teams
- Exceptional adaptability and problem-solving skills in dynamic environments
- Data-driven mindset with curiosity to identify and implement operational improvements
- Commitment to operational excellence, hospitality, and team engagement
- Experience in fast-casual or retail operations is a plus
Job Duties
- Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
- Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
- Maintain high standards for food safety, cleanliness, and equipment maintenance
- Resolve facility, supply, and food quality issues while prioritizing team safety
- Deliver clean, hospitable, and brand-aligned guest experiences
- Act on guest metrics and make data-informed business decisions
- Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules
- Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
- Perform all essential functions outlined in the Assistant Coach role including those from the Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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