Restaurant General Manager

SSP America is a leading global operator of airport dining, delivering authentic and diverse food experiences across nearly 40 countries. With a commitment to quality, service, and a distinctive "taste of place," SSP America operates a wide range of food and beverage concepts in airports, providing travelers with memorable culinary moments while on the go. As one of the largest airport restaurant operators in the world, SSP America prides itself on creating vibrant, customer-focused environments that celebrate regional flavors and meet the demands of bustling, high-volume airport locations.

Cafe Con Leche, situated in Tampa International Airport (TPA), is one of SSP America’s premier full-service restaurant concepts. Known for its welcoming atmosphere, exceptional customer service, and delicious food offerings, Cafe Con Leche offers travelers a comforting and high-quality dining experience amidst the fast-paced airport environment. The restaurant combines a passion for food with a dedication to hospitality, making it a standout venue for those seeking a great meal in Tampa’s airport.

The Restaurant General Manager (GM) role at Cafe Con Leche is a critical leadership position responsible for overseeing all aspects of the restaurant’s operations within one of the most dynamic and challenging environments in the hospitality industry. This is a high-profile role that involves managing the entire restaurant and bar operations, ensuring excellent guest experiences, maintaining operational efficiency, and leading a diverse and motivated team. The GM will have direct accountability for the restaurant’s financial performance, safety compliance, quality control, team development, and collaboration with airport authorities.

With a base salary ranging from $72,000 to $74,000 per year, supplemented by quarterly performance bonuses and an annual super bonus plan, this position offers a competitive compensation package alongside a comprehensive benefits package that includes health, dental, vision, life insurance, 401(k) with company match, paid time off, and an employee assistance program.

This role is ideal for an experienced leader who is passionate about hospitality and driven to thrive in a fast-paced, multi-prioritized environment. The Restaurant GM at Cafe Con Leche will not only ensure operational excellence but also foster a positive team culture centered on accountability, coaching, and service. The opportunity offers significant career growth within SSP America’s vast network of over 60 airport locations across North America.

Candidates will be responsible for cost control, ordering, scheduling, hiring, training, and ensuring the highest standards of safety, compliance, and food quality are maintained. The role requires proactive collaboration with airport leadership to meet unique airport operational challenges. Comfort with POS systems, MS Office, and operational tools is essential, as is the desire to advance rapidly within the organization. SSP America values diversity and inclusion, offering equal employment opportunities and reasonable accommodations throughout the hiring process.

By joining SSP America as the Restaurant General Manager for Cafe Con Leche, professionals will be stepping into a career-defining role that blends operational leadership with opportunities for personal and professional development in a global company dedicated to excellence in travel dining.