The Wendy's Company logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Bonus opportunities
401(k) plan with Company Match

Job Description

Wendy's is a renowned and established fast-food restaurant chain known for its fresh, quality ingredients and a commitment to delivering an exceptional guest experience. Founded in 1969, Wendy's has grown to become one of the leading quick-service restaurants in the United States and around the world, famous for its signature square burgers, fresh salads, and other classic menu items. The company upholds strong values centered around customer satisfaction, team development, and operational excellence.

At Wendy's franchise locations, like the one situated at 9022 East 40 Highway, Independence, MO 64055, the Operating Partner, also known as the Restaurant General Manager, plays a pivotal role. These leaders are considered the engine of the company, responsible for steering the restaurant to success by ensuring a positive guest experience, fostering the growth and development of their teams, and driving overall financial health. As a franchisee-operated store, compensation, benefits, and career progression programs may differ slightly from those of company-owned locations, offering unique local opportunities.

The Operating Partner position is a unique leadership role that blends operational management with people-focused skills. Candidates selected for this role will oversee daily restaurant functions, uphold standards of service and food safety, and champion a culture of accountability and continuous improvement. They are expected to be energetic, proactive, and results-driven, adept at adapting to various operational challenges swiftly and decisively. A key aspect of the role is to cultivate a motivated team capable of delivering consistent guest satisfaction and achieving business goals.

Legacy Restaurant Group, affiliated with Wendy's, emphasizes a comprehensive approach to rewarding employees. Their total rewards package is designed to support their staff both professionally and personally. This includes employer-paid health and dental insurance, vision insurance, paid time off, lucrative bonus opportunities, and a 401(k) plan with company match. This robust benefits package reflects the company’s commitment to being accountable to its people and fostering a positive work environment where employees feel valued and motivated.

Joining Wendy's as an Operating Partner means becoming part of a people-centric team that prioritizes company culture and growth. The role is ideal for leaders who have a passion for developing others and a drive to grow their own business within the hospitality industry. This position offers an excellent opportunity to build a rewarding career in food service management while enjoying the support and resources of a reputable brand and its franchise network.

If you are a results-oriented, customer-focused individual with prior general management experience in food service or hospitality, and you thrive in fast-paced, dynamic environments, this role is tailored for you. Moreover, the company is committed to equal opportunity employment, promoting diversity and inclusion throughout its teams. Candidates must be at least 18 years old, possess a valid driver’s license, and be able to pass a background check to be considered for this critical leadership role.

Job Requirements

  • minimum of 2 years general manager experience in food service or hospitality industry
  • ability to lead, influence and develop team members
  • natural capacity to quickly establish and build effective relationships
  • self-motivated, results-oriented, and customer-focused team player
  • ability to routinely hold her or himself accountable for performance and takes absolute ownership
  • high energy and ability to react to situations quickly and decisively
  • ability to communicate with restaurant managers and crew members and ensure they are kept current on all business procedures and guidelines
  • must be at least eighteen (18) years of age and possess a valid drivers license
  • must be able to pass a background check

Job Qualifications

  • minimum of 2 years general manager experience in food service or hospitality industry
  • ability to lead and influence team members
  • strong communication skills
  • self-motivated and results-oriented
  • customer-focused
  • high energy and decisive
  • able to build effective working relationships

Job Duties

  • ensure a positive guest experience
  • develop and build your team
  • drive the financial health of the company
  • lead, influence and develop team members
  • establish and build effective relationships
  • communicate with restaurant managers and crew members
  • keep team current on all business procedures and guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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