Restaurant General Manager

Shake Shack is a renowned fast-casual restaurant chain originating from New York City, known for its commitment to high-quality food and exceptional hospitality. The brand was founded by Danny Meyer, a distinguished restaurateur and author, who initially launched Shake Shack as a humble hot dog cart in Madison Square Park. Thanks to overwhelming popular support and a loyal customer following, the brand grew rapidly, evolving from a single cart into a permanent establishment and eventually expanding into a global hospitality leader. Shake Shack prides itself on its roots in fine dining and community involvement, donating all proceeds from its original cart to park beautification efforts. Today, the company commits to "Standing For Something Good" by embedding core values of respect, inclusivity, and community engagement into all aspects of its operations. The company fosters a positive work environment where employees find opportunities for mentorship, extensive training, career growth, and the chance to make a meaningful local impact. Shake Shack’s team is affectionately known as #ShackFam, a community built on collaboration, respect, and shared goals in delivering unforgettable dining experiences.

This job opening for a General Manager at the Goodyear, Arizona location offers a full-time position ideal for dynamic leaders passionate about hospitality and operational excellence. The General Manager will spearhead the restaurant’s day-to-day operations, overseeing teams, financial management, and customer service standards to maintain Shake Shack’s renowned quality and hospitality. Key responsibilities include leading and coaching team members, managing inventory, ensuring safety compliance, and striving for financial targets and profitability. This role also involves enforcing health and safety codes per company and local regulations, managing schedules and payroll, and actively promoting the brand within the community through events and word-of-mouth. The ideal candidate will have a minimum of three years of experience managing a high-volume restaurant environment and a strong skill set in personnel management, financial oversight, training, and leadership. At Shake Shack, General Managers are supported by hands-on mentorship and provided access to ongoing development opportunities, all within a fun, inclusive, and supportive workplace. The position promises a rewarding career path with competitive pay, comprehensive benefits, and the satisfaction of contributing to a respected brand dedicated to doing the right thing for people and communities alike.