Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a renowned hospitality company that began as a humble hot dog cart in New York City's Madison Square Park, founded by Danny Meyer, the visionary behind the Union Square Hospitality Group. With a commitment to quality food and exceptional hospitality, Shake Shack has grown into one of the fastest-growing brands in the restaurant industry. The company's mission is to "Stand For Something Good," reflecting its dedication to doing the right thing for its teams, guests, and communities. Shake Shack values its people above all, fostering an inclusive, fun, and collaborative work environment where employees can share ideas, receive hands-on mentorship, and grow professionally.
Shake Shack's culture emphasizes a positive work atmosphere and continuous learning opportunities. The company offers competitive salaries, performance bonuses, and comprehensive benefits, including medical, dental, vision insurance, and paid parental leave. Their core philosophy revolves around hospitality excellence and a commitment to community, encouraging team members to be ambassadors of the brand and participate in local engagement. As a part of the #ShackFam, employees can expect a vibrant workplace with a strong focus on development and well-being.
The role of Restaurant General Manager at Shake Shack is pivotal in driving the success and reputation of their locations. This leadership position requires the ability to coach, develop, and inspire team members while managing daily operations with a focus on hospitality excellence. A Restaurant General Manager oversees inventory, quality assurance, safety protocols, budgeting, payroll, scheduling, and the implementation of company policies to ensure compliance with local and state health and safety standards. They play a crucial role in achieving financial goals and profitability targets by managing resources efficiently and motivating staff to deliver exceptional guest experiences.
Managers will also engage with the local community to promote the Shake Shack brand through events and word-of-mouth. The company seeks managers with a minimum of three years of high-volume restaurant general management experience who possess a strong understanding of all facets of restaurant operations, including personnel management, food safety, and financial management. Food handler certification is preferred, along with a willingness to work flexible hours. This role is ideal for energetic leaders passionate about hospitality who are eager to advance their careers in a fast-paced, dynamic environment.
In summary, this opportunity to join Shake Shack as a Restaurant General Manager offers a rewarding career path in a supportive, community-focused, and growth-oriented company. Working at Shake Shack means being part of a team that values integrity, high standards, and a commitment to providing guests with memorable experiences while supporting and developing its people every step of the way.
Shake Shack's culture emphasizes a positive work atmosphere and continuous learning opportunities. The company offers competitive salaries, performance bonuses, and comprehensive benefits, including medical, dental, vision insurance, and paid parental leave. Their core philosophy revolves around hospitality excellence and a commitment to community, encouraging team members to be ambassadors of the brand and participate in local engagement. As a part of the #ShackFam, employees can expect a vibrant workplace with a strong focus on development and well-being.
The role of Restaurant General Manager at Shake Shack is pivotal in driving the success and reputation of their locations. This leadership position requires the ability to coach, develop, and inspire team members while managing daily operations with a focus on hospitality excellence. A Restaurant General Manager oversees inventory, quality assurance, safety protocols, budgeting, payroll, scheduling, and the implementation of company policies to ensure compliance with local and state health and safety standards. They play a crucial role in achieving financial goals and profitability targets by managing resources efficiently and motivating staff to deliver exceptional guest experiences.
Managers will also engage with the local community to promote the Shake Shack brand through events and word-of-mouth. The company seeks managers with a minimum of three years of high-volume restaurant general management experience who possess a strong understanding of all facets of restaurant operations, including personnel management, food safety, and financial management. Food handler certification is preferred, along with a willingness to work flexible hours. This role is ideal for energetic leaders passionate about hospitality who are eager to advance their careers in a fast-paced, dynamic environment.
In summary, this opportunity to join Shake Shack as a Restaurant General Manager offers a rewarding career path in a supportive, community-focused, and growth-oriented company. Working at Shake Shack means being part of a team that values integrity, high standards, and a commitment to providing guests with memorable experiences while supporting and developing its people every step of the way.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification preferred
- Willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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