
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Free Meals
Employee Referral Program
Opportunities to Advance
bonus potential
Job Description
Zaxbys is a renowned restaurant chain known for its dedication to providing a fun, welcoming environment where guests can enjoy delicious food and quality time with friends and family. Established as a company that values both its customers and its employees, Zaxbys has developed a reputation for fostering a workplace culture that promotes teamwork, growth, and employee satisfaction. The company places a strong emphasis on creating memorable dining experiences for every visitor, making it more than just a place to eat. People come to Zaxbys not only for the great food but also for the vibrant and enjoyable atmosphere that can only be found here. This focus on both the guest experience and the work environment has helped Zaxbys expand its team and continue its journey as a leader in the restaurant industry.
The role available is that of a General Manager, a pivotal position within Zaxbys that involves overseeing the daily operations of the restaurant. This is a full-time leadership role offering a competitive salary range of $60,000 to $75,000 per year. As a General Manager, the successful candidate will be entrusted with providing guidance and leadership to the restaurant team to cultivate a positive culture and sustain high morale. This person will play a crucial role in executing and assisting in the development of action plans that align with the company's goals and objectives. Responsibilities include managing staffing, driving team member development, generating sales growth, controlling costs, enhancing guest experiences, and maintaining adherence to brand standards consistently.
In this position, the General Manager will ensure the restaurant operates smoothly and efficiently, focusing on key areas such as hiring top talent, mentoring and training staff, and holding team members accountable. The Manager will also be responsible for creating effective work schedules, delegating tasks, ensuring high-quality service and cleanliness, and maintaining profitability by managing sales and controlling costs. Building community relationships and striving to increase sales through outstanding service and product quality are also key components of the role. Moreover, the General Manager must ensure compliance with all relevant legal, safety, and company standards while fostering a safe and respectful workplace. Performance reviews, record keeping, and implementing improvements based on performance metrics are vital duties of this role, supporting continuous operational enhancement.
Working at Zaxbys offers numerous benefits and incentives to support team members' well-being and growth. The company provides competitive pay along with bonus potential paid quarterly, which can reach up to 24% of the annual salary. Free meals, paid time off, paid holidays, and an employee referral program are additional perks that make the workplace attractive. Zaxbys also offers opportunities for career advancement for those who demonstrate leadership and a commitment to excellence.
Moreover, the benefits package includes medical, dental, and vision insurance coverage, with options such as a Health Savings Account (HSA) available. Additional protections such as short-term and long-term disability, employer-paid life insurance, and a 401(k) plan with an employer match further enhance the comprehensive care and financial security provided to employees. This 401(k) plan includes a 100% match of the first 3% contribution and 50% on the next 2%, subject to eligibility requirements. This combination of competitive compensation, robust benefits, and supportive workplace culture makes Zaxbys a great place to build a fulfilling career in restaurant management.
The role available is that of a General Manager, a pivotal position within Zaxbys that involves overseeing the daily operations of the restaurant. This is a full-time leadership role offering a competitive salary range of $60,000 to $75,000 per year. As a General Manager, the successful candidate will be entrusted with providing guidance and leadership to the restaurant team to cultivate a positive culture and sustain high morale. This person will play a crucial role in executing and assisting in the development of action plans that align with the company's goals and objectives. Responsibilities include managing staffing, driving team member development, generating sales growth, controlling costs, enhancing guest experiences, and maintaining adherence to brand standards consistently.
In this position, the General Manager will ensure the restaurant operates smoothly and efficiently, focusing on key areas such as hiring top talent, mentoring and training staff, and holding team members accountable. The Manager will also be responsible for creating effective work schedules, delegating tasks, ensuring high-quality service and cleanliness, and maintaining profitability by managing sales and controlling costs. Building community relationships and striving to increase sales through outstanding service and product quality are also key components of the role. Moreover, the General Manager must ensure compliance with all relevant legal, safety, and company standards while fostering a safe and respectful workplace. Performance reviews, record keeping, and implementing improvements based on performance metrics are vital duties of this role, supporting continuous operational enhancement.
Working at Zaxbys offers numerous benefits and incentives to support team members' well-being and growth. The company provides competitive pay along with bonus potential paid quarterly, which can reach up to 24% of the annual salary. Free meals, paid time off, paid holidays, and an employee referral program are additional perks that make the workplace attractive. Zaxbys also offers opportunities for career advancement for those who demonstrate leadership and a commitment to excellence.
Moreover, the benefits package includes medical, dental, and vision insurance coverage, with options such as a Health Savings Account (HSA) available. Additional protections such as short-term and long-term disability, employer-paid life insurance, and a 401(k) plan with an employer match further enhance the comprehensive care and financial security provided to employees. This 401(k) plan includes a 100% match of the first 3% contribution and 50% on the next 2%, subject to eligibility requirements. This combination of competitive compensation, robust benefits, and supportive workplace culture makes Zaxbys a great place to build a fulfilling career in restaurant management.
Job Requirements
- High school diploma or equivalent
- Some college preferred
- 3-5 years management experience
- Restaurant management experience preferred
- Must be 21 years of age or older
- Must have a valid driver’s license
- Must have vehicle insurance
- Must have reliable transportation
- Open availability
- Ability to work minimum 5 days and 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, holidays
- Successful completion of background check
- Successful completion of motor vehicle report
- Must possess leadership and organizational skills
- Ability to interact cooperatively with others
Job Qualifications
- Must be 21 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: High school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Food safety certification and manager certification
- Any additional training required by Zax LLC
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- Strive to increase sales by building community relationships and providing outstanding product and service
- Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Complete performance reviews for crew members and assist with performance reviews for managers
- Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
- Utilize management tools and keep neat, accurate, and current records
- Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Escalate concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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