Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,600.00 - $76,700.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Team member swim days
Daily use of hotel fitness center
discounted hotel stays
Discounted meals at Batley’s Grill & Bar
Aflac Supplemental Insurance
Paid Time Off
401k retirement account
Health insurance plans
Job Description
Batley's Grill & Bar is a well-established restaurant located in Neenah, Wisconsin, proudly attached to the Best Western Premier Bridgewood Resort & Conference Center. This family-owned and operated establishment has thrived for more than 20 years by offering an inviting atmosphere where guests can enjoy delicious food and expertly crafted drinks. Known for its dedication to exceptional guest service, Batley's Grill & Bar focuses not only on delivering an enjoyable dining experience but also on creating a supportive and fun environment for its team members. The restaurant has built a loyal customer base by consistently providing an environment that balances quality, hospitality, and community engagement.
The General Manager position at Batley's Grill & Bar offers an exciting leadership opportunity for someone who thrives in a dynamic, fast-paced restaurant setting. This full-time, salaried role requires a motivated and experienced manager responsible for overall leadership and success of the restaurant. As General Manager, you will oversee daily operations, ensure financial performance meets company goals, develop and mentor the management team, and uphold the highest standards of guest satisfaction. The role demands a hands-on leader who leads by example and inspires the team through accountability, teamwork, and a passion for hospitality. You will play a critical role in fostering a culture of continuous improvement and operational excellence, while steering the restaurant toward long-term success in a competitive market.
This position involves working approximately 50 hours per week, including evenings, weekends, holidays, and peak business periods, reflecting the demands and energy required in restaurant management. Your responsibilities will encompass managing multiple aspects of the restaurant, such as staffing, scheduling, training, financial oversight, and compliance with health, safety, and liquor regulations. You will also collaborate with other departments to support special events and promotions that contribute to the overall success of the Best Western Premier Bridgewood Resort property.
In addition to a competitive compensation package, Batley's Grill & Bar offers numerous perks and benefits aimed at supporting team members both professionally and personally. These include access to the hotel’s pools and hot tubs during designated swim times, complimentary use of the fitness center, discounted hotel stays at Best Western locations worldwide, meal discounts, supplemental insurance options, paid time off, a 401K retirement plan with potential company match, and comprehensive health insurance plans for full-time employees.
If you bring a strong background in food and beverage management, exceptional leadership skills, and a passion for creating memorable dining experiences, Batley’s Grill & Bar offers a rewarding career path with the opportunity to influence a popular local destination and grow professionally within a supportive team environment. This role is ideal for a visionary leader who can balance operational efficiency with a personal touch that delights guests and motivates staff to succeed.
The General Manager position at Batley's Grill & Bar offers an exciting leadership opportunity for someone who thrives in a dynamic, fast-paced restaurant setting. This full-time, salaried role requires a motivated and experienced manager responsible for overall leadership and success of the restaurant. As General Manager, you will oversee daily operations, ensure financial performance meets company goals, develop and mentor the management team, and uphold the highest standards of guest satisfaction. The role demands a hands-on leader who leads by example and inspires the team through accountability, teamwork, and a passion for hospitality. You will play a critical role in fostering a culture of continuous improvement and operational excellence, while steering the restaurant toward long-term success in a competitive market.
This position involves working approximately 50 hours per week, including evenings, weekends, holidays, and peak business periods, reflecting the demands and energy required in restaurant management. Your responsibilities will encompass managing multiple aspects of the restaurant, such as staffing, scheduling, training, financial oversight, and compliance with health, safety, and liquor regulations. You will also collaborate with other departments to support special events and promotions that contribute to the overall success of the Best Western Premier Bridgewood Resort property.
In addition to a competitive compensation package, Batley's Grill & Bar offers numerous perks and benefits aimed at supporting team members both professionally and personally. These include access to the hotel’s pools and hot tubs during designated swim times, complimentary use of the fitness center, discounted hotel stays at Best Western locations worldwide, meal discounts, supplemental insurance options, paid time off, a 401K retirement plan with potential company match, and comprehensive health insurance plans for full-time employees.
If you bring a strong background in food and beverage management, exceptional leadership skills, and a passion for creating memorable dining experiences, Batley’s Grill & Bar offers a rewarding career path with the opportunity to influence a popular local destination and grow professionally within a supportive team environment. This role is ideal for a visionary leader who can balance operational efficiency with a personal touch that delights guests and motivates staff to succeed.
Job Requirements
- Minimum of three years of management experience in food and beverage industry with emphasis on restaurant and bar operations
- Demonstrated success achieving or exceeding revenue goals
- Strong understanding of food, beverage, and labor costs
- Excellent organizational skills for managing a high-volume operation
- Outstanding leadership and communication skills
- Passion for delivering exceptional guest service
- Energy, adaptability, and vision to grow a successful operation
- Ability to recruit, motivate, develop, and retain a team
- Strong problem-solving and decision-making skills
- Experience with restaurant point-of-sale and inventory systems is a plus
- Experience in marketing initiatives and promotional strategies is a plus
- Previous experience managing multiple departments or large teams is a plus
Job Qualifications
- Minimum of three years of management experience in the food and beverage industry, with an emphasis on restaurant and bar operations
- Experience in casual dining preferred
- Demonstrated success achieving or exceeding revenue goals and driving financial performance
- Strong understanding of food, beverage, and labor costs, with a proven track record of meeting budgeted targets
- Excellent organizational skills and ability to effectively manage a high-volume, multi-million-dollar operation
- Outstanding leadership, communication, and interpersonal skills
- A passion for delivering exceptional guest service
- The energy, adaptability, and vision necessary to sustain and grow a successful operation in a competitive industry
- Ability to recruit, motivate, develop, and retain a winning team in a fast-paced environment
- Strong problem-solving and decision-making abilities with a hands-on leadership style
- Experience with restaurant point-of-sale systems and inventory management systems is a plus
- Experience developing marketing initiatives, community partnerships, and promotional strategies is a plus
- Previous experience overseeing multiple departments or large teams is a plus
Job Duties
- Oversee all aspects of restaurant operations in accordance with company policies, procedures, and service standards to maximize guest satisfaction and profitability
- Assume full operational and financial responsibility for Batley's Grill & Bar
- Lead, coach, and develop managers and team members while fostering a positive, team-oriented culture focused on accountability and continuous improvement
- Recruit, hire, train, schedule, and evaluate team members to ensure the restaurant is appropriately staffed and positioned for success
- Provide hands-on leadership by working alongside the team to train staff, address guest needs, and model expected behaviors and service standards
- Monitor financial performance, including sales, labor costs, food costs, beverage costs, and controllable expenses, while identifying opportunities to improve profitability
- Develop and implement strategies to increase revenue, drive traffic, and enhance the guest experience
- Maintain a visible presence in the dining room, build relationships with guests, and promptly resolve concerns to ensure exceptional service
- Ensure compliance with all company policies, health and sanitation standards, liquor regulations, and applicable employment laws
- Collaborate with other departments to support special events, promotions, and initiatives that contribute to the success of the overall property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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