PF Changs logo

Restaurant General Manager

Augusta, GA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $105,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training
Referral Bonus Program
Exclusive employee discounts
holidays off
financial assistance

Job Description

P.F. Chang's is a renowned casual dining restaurant chain specializing in Asian cuisine, with a commitment to delivering exceptional dining experiences through innovative culinary creations and outstanding customer service. Established as a leader in the hospitality industry, P.F. Chang's combines traditional flavors with modern techniques to create a unique dining atmosphere that appeals to a diverse clientele. With numerous locations across the country, the company emphasizes a culture of integrity, teamwork, and continuous improvement, fostering an environment where employees can grow both personally and professionally.

The Operating Partner or General Manager role at P.F. Chang's is a full-time, salaried position offering a competitive pay range between $85,000 and $105,000 per year, depending on experience. This leadership position demands a dynamic and results-driven individual passionate about elevating guest experiences and driving sales growth in a fast-paced, team-oriented setting. The Operating Partner acts as a cornerstone of the restaurant's success, overseeing daily operations and cultivating a culture that prioritizes innovation, professionalism, and guest satisfaction.

As an Operating Partner, you will have the unique opportunity to lead a talented team by setting high standards for service and culinary excellence, while implementing strategic initiatives aimed at increasing revenue and improving operational efficiency. Your keen understanding of the local market will allow you to identify and capitalize on sales opportunities, using performance metrics such as KPIs and EBITDA targets to measure success and guide decisions. Additionally, P.F. Chang's provides a supportive community environment, complete with comprehensive benefits designed to support your wellbeing and career development.

The role specifically focuses on delivering exceptional hospitality experiences by fostering a guest-centric mindset among staff, encouraging upselling, and maintaining a welcoming atmosphere. You will also be responsible for mentoring management team members, enhancing their leadership skills through targeted training and development programs. The company values innovation and encourages team members to explore new ideas and take calculated risks to drive success.

Beyond operational leadership, the Operating Partner will manage financial controls, including cost of goods and inventory management, while leveraging various technological systems ranging from POS platforms to reservation and delivery services to streamline operations. Holding this position requires a valid driver’s license to manage responsibilities such as shift coverage, catering deliveries, marketing activities, and inter-restaurant collaboration.

Working at P.F. Chang's means joining a community passionate about celebrating life, family, and food. The company promotes a work culture anchored in meaningful contributions and continuous professional growth. Employees also benefit from a range of incentives such as performance bonuses, paid management training, referral bonuses, and exclusive discounts. Most restaurant locations close on key holidays like Thanksgiving and Christmas, emphasizing a balanced work-life culture. The supportive environment extends to financial aid programs, promoting resilience and care for team members facing hardships.

This opportunity is ideal for experienced hospitality professionals seeking to elevate their career in restaurant management within a vibrant, growth-focused, and values-centered organization. P.F. Chang's reputation for promoting from within ensures that motivated individuals have clear pathways for advancement, making this role not just a job but a rewarding career move.

Job Requirements

  • Progressive restaurant or hospitality management experience
  • Recent prior experience as a General Manager for external hires
  • Valid driver’s license for operational duties
  • Strong passion for delivering exceptional guest experiences
  • Proven track record of driving sales growth and achieving KPI and EBITDA targets
  • Demonstrated success in mentoring and coaching team members
  • Understanding of inventory management, cost control, and financial oversight
  • Proficiency in POS systems, corporate software, delivery platforms, and inventory systems

Job Qualifications

  • Progressive restaurant or hospitality management experience
  • Prior experience as a General Manager for external hires
  • Strong leadership and coaching skills
  • Proven track record in driving sales and achieving financial targets
  • Excellent guest-centric mindset
  • Ability to analyze financial and operational data
  • Proficiency in POS and corporate software systems
  • Experience mentoring and developing teams

Job Duties

  • Demonstrate passion for exceptional guest experiences and personalized service
  • Engage with guests to foster a welcoming atmosphere and boost sales using local market knowledge
  • Drive sales growth through coaching team members on upselling techniques
  • Analyze financial data for continuous improvement and market responsiveness
  • Foster ownership mindset and lead initiatives based on KPI and EBITDA targets
  • Set standards of integrity, professionalism, and innovation while promoting teamwork
  • Develop management team members through leadership training and maintain high culinary and hospitality standards

Job Criteria

Experience

Expert Level (7+ years)


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