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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $72,000.00 - $74,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid Time Off
Employee assistance program

Job Description

SSP America is a leading global operator of airport restaurants, known for delivering authentic dining experiences that capture the unique "taste of place" for travelers around the world. Operating in nearly 40 countries, SSP America excels in creating exceptional food and hospitality environments within busy airport locations, providing passengers with high-quality, convenient dining options that elevate their travel experience. One of their flagship locations, Cafe Con Leche at Tampa International Airport (TPA), is renowned for its commitment to great food, outstanding service, and a welcoming atmosphere that caters to the diverse needs of travelers. This restaurant is part of the broader SSP America family, which is dedicated to fostering dynamic work environments and promoting growth opportunities for its team members across North America, particularly in more than 60 airport locations. The company emphasizes a culture of service, team leadership, and operational excellence, ensuring every guest enjoys a memorable dining experience while traveling.

Joining SSP America as a Restaurant General Manager offers a unique opportunity to lead a fast-paced, full-service restaurant and bar operation in an airport setting where operational demands are higher and coordination is critical. The role involves comprehensive responsibility for the entire restaurant operation, including managing costs, controlling inventory, scheduling, and hiring and training staff. The Restaurant General Manager acts not only as an operational leader but also as a key liaison with airport authorities to maintain compliance and ensure safety and food quality standards. With a base salary ranging from $72,000 to $74,000 per year, plus quarterly performance bonuses and an annual super bonus plan, this position offers competitive compensation and a robust benefits package including health, dental, vision, and life insurance, a 401(k) retirement plan with company matching, paid time off, and an employee assistance program.

This role is ideal for candidates with a minimum of three years of experience in full-service restaurant management—preferably with bar experience—who thrive in high-volume, multi-priority environments and possess strong financial and operational skills. The Restaurant General Manager position at SSP America is designed for motivated leaders eager to advance quickly within a nationwide organization, with opportunities for significant career progression. The company fosters an environment that values coaching, accountability, team diversity, and a focus on excellent guest hospitality. Working with advanced point-of-sale systems, MS Office, and operational software tools is a key component of the role. SSP America is proud to be an equal opportunity employer, committed to creating inclusive workplaces and providing reasonable accommodations throughout the hiring process. If you are passionate about food and hospitality and want to make a significant impact leading a restaurant in one of the most dynamic airport environments, SSP America welcomes you to apply and grow your career at Cafe Con Leche.

Job Requirements

  • Minimum three years experience as a full-service restaurant general manager
  • bar experience preferred
  • strong financial and operational skills
  • ability to manage high-volume, multi-priority environments
  • experience leading diverse teams
  • service-oriented mindset with coaching and accountability skills
  • proficiency with POS systems and MS Office
  • desire for fast career growth

Job Qualifications

  • Minimum three years experience as a full-service restaurant general manager
  • bar experience preferred
  • strong financial and operational skills
  • ability to manage high-volume, multi-priority environments
  • experience leading diverse teams
  • service-oriented mindset with coaching and accountability skills
  • proficiency with POS systems and MS Office
  • desire for fast career growth

Job Duties

  • Manage full restaurant and bar operations
  • control costs, ordering, and scheduling
  • hire, train, and lead the team
  • ensure outstanding guest experience and hospitality standards
  • maintain safety, compliance, and food quality
  • collaborate with airport leadership
  • forecast, budget, and plan business operations

Job Criteria

Experience

Mid Level (3-7 years)


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