PF Changs logo

Restaurant General Manager

Fort Wayne, IN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $105,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Performance incentives
Management training program
Referral program
Employee Discounts
holiday closures
community support

Job Description

P.F. Chang's is a renowned restaurant chain specializing in Asian-inspired cuisine that blends classic flavors with modern techniques. With a reputation for delivering exceptional dining experiences, P.F. Chang's has established itself as a leader in the casual dining industry. The company is committed to providing an inviting atmosphere where guests can enjoy high-quality food, exceptional service, and a unique cultural ambiance. Known for its innovative menu offerings and dedication to guest satisfaction, P.F. Chang's continues to expand its footprint while maintaining core values of integrity, teamwork, and excellence.

The role available at P.F. Chang's is for a full-time Operating Partner or General Manager position, offering a competitive salary range of $85,000 to $105,000 per year depending on experience. This leadership role is strategic to the restaurant's ongoing success and growth. The Operating Partner will be responsible for overseeing daily restaurant operations, ensuring outstanding guest experiences, and driving sales growth through innovative and effective management strategies. The ideal candidate will have extensive restaurant or hospitality management experience, strong leadership skills, and a passion for cultivating a dynamic and supportive team environment.

As an Operating Partner, you will play a pivotal role in not only maintaining but enhancing the quality and service standards that P.F. Chang's is known for. You will lead efforts to foster a positive culture rooted in hospitality, innovation, and guest satisfaction. This position requires a deep understanding of local market dynamics, business acumen in financial analysis, and the ability to motivate and develop your team. The Operating Partner will also be tasked with driving key performance indicators, including sales, profitability, and operational efficiency, contributing directly to the restaurant's bottom line.

This position offers an exciting opportunity for those who are passionate about the restaurant industry and aspire to make a meaningful impact. You will be expected to demonstrate a strong guest-centric mindset, ensuring that every visitor has a memorable experience. Your leadership will inspire your team to deliver high levels of professionalism and innovative thinking while promoting teamwork and dedication. The company values employees who are curious, ambitious, and prepared to take calculated risks to propel the business forward.

P.F. Chang's is committed to supporting its employees through comprehensive benefits including medical, dental, vision coverage, 401(k) retirement plans, and paid time off. The company also provides performance incentives such as monthly and annual bonuses, professional development opportunities through paid management training, and a referral program with financial rewards. Most locations close on major holidays like Thanksgiving and Christmas, emphasizing work-life balance. Additionally, P.F. Chang's offers exclusive employee discounts and community support through the Lucky Cat Fund for qualifying team members facing hardships.

Joining P.F. Chang's means becoming part of a supportive community that values passion, purpose, and professional growth. The company promotes from within and invests in its people to help them build lasting careers in hospitality. This role is perfect for an experienced General Manager or Operating Partner who is ready to take on leadership responsibilities and contribute to the ongoing success of an industry-leading brand focused on celebrating life, family, and food.

Job Requirements

  • progressive restaurant or hospitality management experience
  • recent prior experience as a General Manager
  • valid driver’s license
  • strong passion for guest-centric service
  • proven track record in sales growth and achieving financial goals
  • experience in mentoring and coaching
  • knowledge of inventory management and financial control
  • proficiency with POS and related systems

Job Qualifications

  • progressive restaurant or hospitality management experience
  • recent experience as a General Manager for external hires
  • valid driver’s license
  • passion for delivering exceptional guest experiences
  • proven track record of driving sales growth and achieving KPI and EBITDA targets
  • success in mentoring and coaching for professional growth
  • understanding of inventory, cost of goods, and financial control
  • proficiency in POS, corporate software, delivery, inventory, and reservation systems

Job Duties

  • demonstrate genuine passion for exceptional guest experiences and personalized service
  • actively engage with guests to foster a welcoming atmosphere and drive sales
  • drive incremental sales through exceptional service and upselling coaching
  • conduct financial analysis to improve business performance and respond to market trends
  • foster an ownership mindset and utilize KPIs and EBITDA targets for continuous improvement
  • set standards of integrity, professionalism, and innovation within the restaurant
  • develop management team members through leadership training and uphold culinary and hospitality standards
  • inspire and motivate the team through coaching and performance reviews
  • encourage curiosity, ambition, and calculated risk-taking among staff

Job Criteria

Experience

Expert Level (7+ years)


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