
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $84,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
bonus potential
Medical
Dental
Vision
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
swag
Career Development
Job Description
Sweetgreen is a prominent national restaurant brand committed to fostering healthier communities by connecting people with wholesome, real food. Founded in 2007, Sweetgreen has revolutionized fast food by prioritizing freshness, flavor, and sustainable sourcing rooted in strong relationships with farmers and local communities. With a steadfast dedication to environmental sustainability, healthy eating, and community engagement, Sweetgreen has grown rapidly and continues to expand its footprint across the United States. This expansion is matched with a commitment to employee growth and development, making the company not just a workplace but a movement focused on transforming how people eat and live healthier lives.
The role of Head Coach (General Manager) at Sweetgreen is a dynamic leadership position that blends people management, operational excellence, and business strategy. As the leader and mentor of a Sweetgreen store team, the Head Coach is charged with inspiring and guiding their team to deliver exceptional guest experiences while meeting business objectives. This role requires a strategic thinker who utilizes data-driven insights to optimize operations, maintain rigorous standards of food quality and safety, and cultivate an inclusive, high-performing culture. Alongside overseeing smooth day-to-day operations, the Head Coach is also responsible for building a diverse talent pipeline, maintaining financial health through analyzing reports and managing costs, and ensuring the seamless implementation of technology and systems in the store.
A successful Head Coach at Sweetgreen leads by example, combining hands-on involvement with team leadership and business acumen. They ensure every aspect of the guest experience aligns with Sweetgreen's brand values, focusing on hospitality, cleanliness, and food safety. They thrive in fast-paced, high-volume environments and bring a proactive, problem-solving mindset with a passion for continuous operational improvements. Additionally, this role requires a deep understanding of the foodservice industry, including familiarity with local, organic, and sustainable products, as well as competence in managing budgets, labor, and profit and loss (P&L) responsibilities.
Employment with Sweetgreen as a Head Coach comes with a competitive base salary plus a 20% bonus potential, reflecting the importance of this role in driving the company’s success. The position offers a comprehensive benefits package including medical, dental, and vision plans, paid vacation and wellness time, 401(k) program, paid family leave, and additional perks such as complimentary greens and branded merchandise. Sweetgreen fosters a collaborative work environment rooted in core values that prioritize people, purpose, and community impact, and provides a clear career path for ongoing personal and professional development.
This role is ideal for those who are passionate about inspiring teams, enhancing operational excellence, and making a tangible impact on their community through healthier food choices. At Sweetgreen, the Head Coach is not just a manager but a key player in a movement dedicated to creating spaces where food, people, and purpose come together in meaningful ways. The company values diversity and inclusivity and is committed to equal employment opportunities without regard to any protected status. Joining Sweetgreen means becoming a part of a forward-thinking, socially responsible organization dedicated to bettering the future of food and community health.
The role of Head Coach (General Manager) at Sweetgreen is a dynamic leadership position that blends people management, operational excellence, and business strategy. As the leader and mentor of a Sweetgreen store team, the Head Coach is charged with inspiring and guiding their team to deliver exceptional guest experiences while meeting business objectives. This role requires a strategic thinker who utilizes data-driven insights to optimize operations, maintain rigorous standards of food quality and safety, and cultivate an inclusive, high-performing culture. Alongside overseeing smooth day-to-day operations, the Head Coach is also responsible for building a diverse talent pipeline, maintaining financial health through analyzing reports and managing costs, and ensuring the seamless implementation of technology and systems in the store.
A successful Head Coach at Sweetgreen leads by example, combining hands-on involvement with team leadership and business acumen. They ensure every aspect of the guest experience aligns with Sweetgreen's brand values, focusing on hospitality, cleanliness, and food safety. They thrive in fast-paced, high-volume environments and bring a proactive, problem-solving mindset with a passion for continuous operational improvements. Additionally, this role requires a deep understanding of the foodservice industry, including familiarity with local, organic, and sustainable products, as well as competence in managing budgets, labor, and profit and loss (P&L) responsibilities.
Employment with Sweetgreen as a Head Coach comes with a competitive base salary plus a 20% bonus potential, reflecting the importance of this role in driving the company’s success. The position offers a comprehensive benefits package including medical, dental, and vision plans, paid vacation and wellness time, 401(k) program, paid family leave, and additional perks such as complimentary greens and branded merchandise. Sweetgreen fosters a collaborative work environment rooted in core values that prioritize people, purpose, and community impact, and provides a clear career path for ongoing personal and professional development.
This role is ideal for those who are passionate about inspiring teams, enhancing operational excellence, and making a tangible impact on their community through healthier food choices. At Sweetgreen, the Head Coach is not just a manager but a key player in a movement dedicated to creating spaces where food, people, and purpose come together in meaningful ways. The company values diversity and inclusivity and is committed to equal employment opportunities without regard to any protected status. Joining Sweetgreen means becoming a part of a forward-thinking, socially responsible organization dedicated to bettering the future of food and community health.
Job Requirements
- Meet all physical requirements of all roles within the Head Coach career path including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- Hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- Tech-savvy with comfort using digital tools for operations, reporting, and communication
- Strong financial acumen managing budgets, labor, and P&L
- Proven experience hiring, coaching, and developing high-performing teams
- Exceptional adaptability and problem-solving in dynamic environments
- Data-driven mindset with curiosity to identify and implement operational improvements
- Commitment to operational excellence, hospitality, and team engagement
- Experience in fast-casual or retail operations is a plus
Job Duties
- Lead your team by balancing people, operations, and business performance
- Build an inclusive culture while coaching talent
- Maintain high standards of food quality, safety, and cleanliness
- Adapt to a dynamic environment
- Lead the full employee lifecycle fostering trust, transparency, and inclusion
- Ensure compliance and deliver timely feedback
- Develop a strong, diverse talent pipeline
- Maintain high standards for food safety, cleanliness, and equipment maintenance
- Resolve facility, supply, and food quality issues while prioritizing team safety
- Deliver clean, hospitable, brand-aligned customer experiences
- Act on guest metrics and make data-informed business decisions
- Drive sales and profit by analyzing reports and managing costs
- Execute strategic plans and create effective schedules aligned with business goals
- Operate and support all systems and troubleshoot issues
- Prioritize daily operations to ensure smooth business and guest experiences
- Perform essential functions outlined in Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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