Restaurant General Manager

Shake Shack is a renowned hospitality company that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and author of the acclaimed book Setting the Table, the company has grown into one of the fastest-growing brands in the hospitality industry. Shake Shack is known for its commitment to high-quality food and exceptional hospitality, blending a casual dining experience with the finest standards. The company operates with a clear mission to 'Stand For Something Good,' emphasizing the importance of community involvement, sustainability, and inclusivity. Shake Shack has cultivated a strong culture that prioritizes its people, offering a supportive, encouraging, and inclusive work environment referred to as the #ShackFam. Employees at Shake Shack benefit from hands-on mentorship, comprehensive training programs, and plentiful growth opportunities within the company. The workplace culture is rooted in collaboration, respect, and continuous learning, enabling team members to flourish and contribute meaningfully to both the business and their communities. The company is passionate about giving back through charitable activities and engaging with local neighborhoods, which forms a fundamental part of its identity and operations.

The Shift Manager position at Shake Shack, located at 2600 Southcenter Mall, Space #FC15, Tukwila, WA 98188 inside Westfield Southcenter, represents a pivotal role in driving the business success while maintaining excellence in service and operations. As a full-time role, the Shift Manager is entrusted with managing the flow of service, ensuring that team members perform their duties with a high standard of safety, cleanliness, food quality, and speed. The position demands strong leadership skills as the manager will build, develop, and direct a high-performing team of hourly employees. This includes overseeing shift operations, providing continuous feedback, and fostering a positive work environment where team spirit and productivity thrive. Additionally, the role involves assisting with important operational support functions such as purchasing, receiving, and inventory management, ensuring smooth day-to-day operations behind the scenes. The Shift Manager also plays a key role in the hiring process by participating in interviews and supporting employee relations, which is critical to maintaining a motivated workforce. Compensation for this position includes an hourly wage ranging from $25.65 to $29.65, reflective of experience and alignment with local wage standards. Join us at Shake Shack, where you can make a real impact, enjoy an inclusive atmosphere, and develop your career while standing for something good every day.