
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training program
Referral Bonus Program
Employee Discounts
holidays off
financial assistance
Job Description
P.F. Chang's is a renowned full-service restaurant company specializing in Asian-inspired cuisine and exceptional dining experiences. Known for its innovative approach to hospitality, P.F. Chang's has established a strong presence in the casual to upscale dining market, attracting guests looking for high-quality food, inviting atmospheres, and exceptional customer service. The company prides itself on fostering a supportive and dynamic workplace culture where employees are empowered to grow professionally and contribute to the shared goal of providing memorable hospitality. P.F. Chang's commitment to excellence is demonstrated by its comprehensive benefits package, competitive compensation, and emphasis on continuous training and development for its team members.
We are currently seeking to hire a full-time salaried Operating Partner or General Manager, a leadership role that is central to the success and growth of each restaurant location. This position commands a competitive salary range of $90,000 to $110,000 per year, depending on experience, and offers robust benefits including medical, dental, vision, 401(k), paid time off, bonuses, and more. As an Operating Partner, you will guide and inspire your team to deliver exceptional guest experiences and drive sales through innovative strategies, maintaining the highest standards in both service and culinary excellence.
In this pivotal role, you will be responsible for fostering a culture of integrity, innovation, and teamwork. Your leadership will directly impact the guest experience and operational success by emphasizing accountability, financial control, market responsiveness, and employee development. You will engage personally with guests to ensure their satisfaction, use your understanding of local markets to identify opportunities for growth, and coach your team on sales-driving techniques. Your dedication to exceptional quality and hospitality will motivate your team and encourage a sense of ownership that drives continuous improvement.
The Operating Partner role requires a comprehensive understanding of restaurant operations, including managing inventory, cost of goods, financial performance (P&L), and the use of various software and POS systems. You will oversee and develop your management team through targeted leadership training, preparing them for future roles and ensuring that all culinary and service standards are consistently met. This role demands a hands-on leader who thrives in a fast-paced environment, embodies strong business acumen, and possesses a passion for guest-centric service.
If you have progressive restaurant or hospitality management experience, with proven success as a General Manager, and hold a valid driver’s license to support various operational tasks, this position offers the opportunity to grow with a company that values innovation, community, and career advancement. Preferred candidates will have experience in casual or upscale dining, a degree in Hospitality or Business, and culinary or kitchen management expertise.
Joining P.F. Chang's means becoming part of a passionate team motivated by the company’s purpose "To Celebrate Life. Family. Food." Not just a job, but a meaningful career dedicated to hospitality excellence. We invite you to apply now, bringing your expertise and passion to a role that rewards leadership, commitment, and guest-focused innovation.
We are currently seeking to hire a full-time salaried Operating Partner or General Manager, a leadership role that is central to the success and growth of each restaurant location. This position commands a competitive salary range of $90,000 to $110,000 per year, depending on experience, and offers robust benefits including medical, dental, vision, 401(k), paid time off, bonuses, and more. As an Operating Partner, you will guide and inspire your team to deliver exceptional guest experiences and drive sales through innovative strategies, maintaining the highest standards in both service and culinary excellence.
In this pivotal role, you will be responsible for fostering a culture of integrity, innovation, and teamwork. Your leadership will directly impact the guest experience and operational success by emphasizing accountability, financial control, market responsiveness, and employee development. You will engage personally with guests to ensure their satisfaction, use your understanding of local markets to identify opportunities for growth, and coach your team on sales-driving techniques. Your dedication to exceptional quality and hospitality will motivate your team and encourage a sense of ownership that drives continuous improvement.
The Operating Partner role requires a comprehensive understanding of restaurant operations, including managing inventory, cost of goods, financial performance (P&L), and the use of various software and POS systems. You will oversee and develop your management team through targeted leadership training, preparing them for future roles and ensuring that all culinary and service standards are consistently met. This role demands a hands-on leader who thrives in a fast-paced environment, embodies strong business acumen, and possesses a passion for guest-centric service.
If you have progressive restaurant or hospitality management experience, with proven success as a General Manager, and hold a valid driver’s license to support various operational tasks, this position offers the opportunity to grow with a company that values innovation, community, and career advancement. Preferred candidates will have experience in casual or upscale dining, a degree in Hospitality or Business, and culinary or kitchen management expertise.
Joining P.F. Chang's means becoming part of a passionate team motivated by the company’s purpose "To Celebrate Life. Family. Food." Not just a job, but a meaningful career dedicated to hospitality excellence. We invite you to apply now, bringing your expertise and passion to a role that rewards leadership, commitment, and guest-focused innovation.
Job Requirements
- requires progressive restaurant or hospitality management experience
- recent prior experience as a General Manager for external hires
- must possess a valid driver’s license
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving KPI and EBITDA targets
- demonstrated success in mentoring and coaching individuals at various levels
- understanding of managing inventory, cost of goods, financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- progressive restaurant or hospitality management experience
- recent prior experience as a General Manager for external hires
- proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- demonstrated success in mentoring and coaching individuals at various levels
- understanding of managing inventory, cost of goods, financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
- strong passion for delivering exceptional guest experiences
- experience in casual or upscale dining (preferred)
- hospitality or business degree (preferred)
- culinary and kitchen acumen - experience managing or running culinary or kitchen operations (preferred)
Job Duties
- demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
- drive incremental sales through exceptional service and coaching team members on upselling techniques
- demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBIDTA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
- develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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