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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $72,000.00 - $89,000.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Employee Discounts
Career Development

Job Description

Sweetgreen is a renowned national restaurant brand that has been at the forefront of the fast-casual dining revolution since its founding in 2007. With a clear mission dedicated to building healthier communities through real food, Sweetgreen has reimagined what fast food should look like by focusing on fresh, flavorful menu options deeply rooted in relationships with local farmers and communities. This commitment to authenticity, sustainability, and quality has established Sweetgreen as a trusted leader in the industry, setting a new standard for the customer experience by integrating health, taste, and convenience.

As a Head Coach (General Manager) at Sweetgreen, you are more than just a manager; you are a leader, strategist, and mentor responsible for the success of your store. Your role encompasses inspiring and guiding your team to achieve operational excellence and deliver exceptional guest experiences. The position is designed for those who are passionate about leading with purpose and intent, utilizing data-driven insights to foster a culture of continuous improvement and community health. You will be the central figure in creating an inclusive, transparent, and motivating work environment that cultivates top talent and ensures every guest encounter aligns with Sweetgreen’s high standards.

Your leadership extends into every aspect of store operations—from managing people and ensuring food safety to analyzing financial performance and optimizing processes using cutting-edge technology. You will ensure compliance with health and safety standards, uphold the quality and cleanliness of the food and facility, and skillfully handle supply chain and equipment challenges. More than an operational leader, you will maintain a strong focus on building an inclusive and welcoming culture where each team member is valued and developed.

The position demands a leader who can balance multiple priorities effectively while maintaining a keen eye for detail and excellence. You’ll be responsible for managing budgets, labor, and inventory, mastering forecasting, and investing in the professional growth of your team by hiring, training, and mentoring them. Leveraging your tech savvy, you will employ digital tools to streamline communication and reporting, ensuring smooth daily operations and enabling data-informed business decisions.

Sweetgreen offers a competitive base salary with additional bonus potential, comprehensive medical, dental, and vision plans, as well as paid vacation and wellness time. Employees benefit from a collaborative team environment that prioritizes core values and offers a clear career path for both personal and professional development. Joining Sweetgreen means becoming part of a larger movement aimed at transforming the food industry while making a tangible difference in the health and well-being of communities nationwide.

Overall, this role is ideal for driven professionals with experience in high-volume, fast-paced restaurant environments who are passionate about food quality, sustainability, and fostering dynamic, high-performing teams. Whether you're seasoned in food service leadership or looking for a role that offers growth and impact, the Head Coach position at Sweetgreen presents a unique opportunity to lead with purpose and help shape the future of fast-casual dining.

Job Requirements

  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member
  • 3+ years in food service with at least 2 years in hands-on management
  • Experience hiring, developing, training, and motivating team members
  • Skilled in planning, managing, and forecasting financials, labor, and inventory
  • Hands-on experience managing and optimizing processes in a fast-paced environment
  • Proven ability to lead and mentor teams collaboratively

Job Qualifications

  • Experience in high-volume, fast-paced restaurants
  • Hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • Strong financial acumen managing budgets, labor, and P&L effectively
  • Proven experience hiring, coaching, and developing high-performing teams
  • Exceptional adaptability and problem-solving skills
  • Data-driven mindset with curiosity to identify and implement operational improvements
  • Commitment to operational excellence, hospitality, and team engagement
  • Experience in fast-casual or retail operations is a plus

Job Duties

  • Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
  • Ensure compliance and deliver timely feedback
  • Develop a strong, diverse talent pipeline
  • Maintain high standards for food safety, cleanliness, and equipment maintenance
  • Resolve facility, supply, and food quality issues while prioritizing team safety
  • Deliver clean, hospitable, and brand-aligned customer experiences
  • Act on guest metrics and make data-informed business decisions
  • Drive sales and profit by analyzing reports, managing costs, executing strategic plans
  • Create effective schedules aligned with business goals
  • Operate and support all systems, troubleshoot issues
  • Prioritize daily operations to ensure smooth business and guest experiences
  • Perform all essential functions outlined in the Assistant Coach role including Shift Leader, Kitchen Lead, and Team Member roles

Job Criteria

Experience

Mid Level (3-7 years)


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