Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,000.00 - $59,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
The Church's Chicken is a renowned fast-food restaurant chain that prides itself on delivering high-quality, value-oriented dining experiences in a friendly and welcoming environment. Established with the vision to provide tasty, freshly prepared meals paired with exceptional customer service, Church's Chicken has expanded to numerous locations, becoming a trusted name among customers who seek quick yet delicious dining options. The company's commitment to cleanliness, safety, and guest satisfaction underscores every aspect of its operations, making it a leader in the fast-food industry. As a restaurant that values its team members and guests alike, Church's Chicken fosters a culture that emphasizes growth, engagement, and excellence in service and operations.
The role of Restaurant General Manager (RGM) at Church's Chicken is a pivotal leadership position responsible for the comprehensive management of a single restaurant location. This role demands a passionate and dedicated individual who is committed to providing guests with a superior and memorable dining experience characterized by friendly, quick, and accurate service in a clean and safe environment. As the face of the establishment, the RGM is accountable for meeting sales goals, controlling operational expenses within budget parameters, and nurturing a motivated team dedicated to delivering exceptional service.
The Restaurant General Manager leads by example, fostering an environment where team members feel valued, engaged, and encouraged to develop professionally. With direct oversight that typically includes an Assistant Restaurant General Manager and/or Shift Leader(s), the RGM ensures that all restaurant activities align with Church's Chickens' high standards for service, food quality, and cleanliness. The position includes responsibilities such as creating an inviting atmosphere for dine-in and drive-through guests, resolving guest complaints swiftly using a proven approach, and maintaining stringent operational controls that support financial objectives.
Key responsibilities for this leadership role include managing recruitment and training to build a capable and enthusiastic team, ensuring adherence to brand standards, and overseeing safety and sanitation protocols. Additionally, the RGM implements sales strategies and promotions effectively, monitors inventory and equipment maintenance, and manages administrative and reporting duties with precision. This multifaceted role is essential to sustaining Church's Chicken's reputation for excellence while driving business success at the ground level. Ideal candidates will possess a genuine passion for the restaurant business, strong organizational skills, integrity, and the ability to inspire and lead a diverse team. This position offers a rewarding opportunity to contribute directly to the growth and success of Church's Chicken while enhancing the guest dining experience on a daily basis.
The role of Restaurant General Manager (RGM) at Church's Chicken is a pivotal leadership position responsible for the comprehensive management of a single restaurant location. This role demands a passionate and dedicated individual who is committed to providing guests with a superior and memorable dining experience characterized by friendly, quick, and accurate service in a clean and safe environment. As the face of the establishment, the RGM is accountable for meeting sales goals, controlling operational expenses within budget parameters, and nurturing a motivated team dedicated to delivering exceptional service.
The Restaurant General Manager leads by example, fostering an environment where team members feel valued, engaged, and encouraged to develop professionally. With direct oversight that typically includes an Assistant Restaurant General Manager and/or Shift Leader(s), the RGM ensures that all restaurant activities align with Church's Chickens' high standards for service, food quality, and cleanliness. The position includes responsibilities such as creating an inviting atmosphere for dine-in and drive-through guests, resolving guest complaints swiftly using a proven approach, and maintaining stringent operational controls that support financial objectives.
Key responsibilities for this leadership role include managing recruitment and training to build a capable and enthusiastic team, ensuring adherence to brand standards, and overseeing safety and sanitation protocols. Additionally, the RGM implements sales strategies and promotions effectively, monitors inventory and equipment maintenance, and manages administrative and reporting duties with precision. This multifaceted role is essential to sustaining Church's Chicken's reputation for excellence while driving business success at the ground level. Ideal candidates will possess a genuine passion for the restaurant business, strong organizational skills, integrity, and the ability to inspire and lead a diverse team. This position offers a rewarding opportunity to contribute directly to the growth and success of Church's Chicken while enhancing the guest dining experience on a daily basis.
Job Requirements
- High school diploma or equivalent
- prior restaurant management experience preferred
- must pass background check with no felony convictions
- must be eligible to work in the United States
- must possess a valid driver’s license and vehicle with proof of insurance
- strong organizational skills
- ability to handle administrative tasks and paperwork
- excellent customer service and problem-solving skills
Job Qualifications
- Knowledge or passion for the restaurant business
- prior exposure to labor cost reporting and operating statements
- basic PC skills including email and typing
- strong integrity and ability to maintain confidential information
- effective team leadership and communication skills
Job Duties
- Provide a superior and memorable guest experience
- achieve sales goals
- control expenses to budget or better
- create an engaging environment for team members that encourages growth and exceptional service
- manage and direct the restaurant team including hiring, training, and performance feedback
- ensure brand standards, cleanliness, and safety protocols are upheld
- review sales reports and execute action plans to meet budgets
- adhere to labor scheduling and operational expense controls
- manage inventory and ensure proper food handling and equipment maintenance
- perform other duties as assigned by Market Leader
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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