
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
performance bonuses
Employee Discounts
Job Description
P.F. Chang's is a renowned American casual dining restaurant chain specializing in Asian cuisine with a rich blend of flavors and cultural influences. Known for its innovative approach to traditional Asian recipes and commitment to quality, P.F. Chang's offers a vibrant and energetic dining atmosphere that appeals to a wide range of customers. As a leader in the hospitality industry, the company has cultivated a reputation for exceptional guest experiences, featuring elegantly designed locations and a menu that combines authentic ingredients with creative culinary techniques. The restaurant prioritizes delivering consistent, high-quality service while fostering a welcoming, inclusive environment both for guests and team members.
We are currently seeking a full-time salaried Operating Partner or General Manager to join our dedicated team, with a competitive pay range of $85,000 to $105,000 per year, based on experience. This role is pivotal in driving both sales growth and operational excellence within our restaurant. The ideal candidate will play a crucial role in shaping the guest experience through innovative leadership and a strong focus on service quality. As an Operating Partner, you will be responsible for steering the restaurant's trajectory toward long-term success by implementing effective business strategies, overseeing daily operations, and supporting the growth and development of your team.
The Operating Partner role demands a proactive, performance-driven leader who thrives in a fast-paced and dynamic environment. This position requires someone with a genuine passion for hospitality, an innate commitment to guest satisfaction, and proven experience in restaurant management. You will harness your local market knowledge to drive revenue opportunities and provide a positive, memorable dining experience for every guest. You will also set high standards in integrity, professionalism, and operational efficiency, inspiring your team to embrace these values through hands-on coaching and development.
In addition to operational responsibilities, the position involves significant leadership tasks, including motivating staff, conducting performance reviews, and facilitating professional growth opportunities. Our Operating Partners embody a culture of innovation, encouraging calculated risk-taking and the exploration of new business ideas. With your expertise in managing financial performance and KPIs such as EBITDA, you will ensure that each aspect of restaurant operations aligns with business goals. This includes inventory management, cost controls, and leveraging technology platforms such as POS and reservation systems.
P.F. Chang's supports its team members with a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) plans, and paid time off. We also provide performance incentives through monthly and annual bonuses, a paid management training program to promote career advancement, and exclusive employee discounts. Additionally, our referral program rewards employees for bringing new talent into our team, and most locations close on major holidays like Thanksgiving and Christmas to support work-life balance. We take pride in fostering a supportive community, offering financial assistance for qualifying team members in need through our Lucky Cat Fund.
Joining P.F. Chang's means becoming part of a passionate community that values meaningful work and embodies our purpose to Celebrate Life. Family. Food. If you are a driven professional looking to advance your career in restaurant management with a company that values innovation, integrity, and hospitality excellence, we invite you to apply and make a significant impact as our next Operating Partner.
We are currently seeking a full-time salaried Operating Partner or General Manager to join our dedicated team, with a competitive pay range of $85,000 to $105,000 per year, based on experience. This role is pivotal in driving both sales growth and operational excellence within our restaurant. The ideal candidate will play a crucial role in shaping the guest experience through innovative leadership and a strong focus on service quality. As an Operating Partner, you will be responsible for steering the restaurant's trajectory toward long-term success by implementing effective business strategies, overseeing daily operations, and supporting the growth and development of your team.
The Operating Partner role demands a proactive, performance-driven leader who thrives in a fast-paced and dynamic environment. This position requires someone with a genuine passion for hospitality, an innate commitment to guest satisfaction, and proven experience in restaurant management. You will harness your local market knowledge to drive revenue opportunities and provide a positive, memorable dining experience for every guest. You will also set high standards in integrity, professionalism, and operational efficiency, inspiring your team to embrace these values through hands-on coaching and development.
In addition to operational responsibilities, the position involves significant leadership tasks, including motivating staff, conducting performance reviews, and facilitating professional growth opportunities. Our Operating Partners embody a culture of innovation, encouraging calculated risk-taking and the exploration of new business ideas. With your expertise in managing financial performance and KPIs such as EBITDA, you will ensure that each aspect of restaurant operations aligns with business goals. This includes inventory management, cost controls, and leveraging technology platforms such as POS and reservation systems.
P.F. Chang's supports its team members with a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) plans, and paid time off. We also provide performance incentives through monthly and annual bonuses, a paid management training program to promote career advancement, and exclusive employee discounts. Additionally, our referral program rewards employees for bringing new talent into our team, and most locations close on major holidays like Thanksgiving and Christmas to support work-life balance. We take pride in fostering a supportive community, offering financial assistance for qualifying team members in need through our Lucky Cat Fund.
Joining P.F. Chang's means becoming part of a passionate community that values meaningful work and embodies our purpose to Celebrate Life. Family. Food. If you are a driven professional looking to advance your career in restaurant management with a company that values innovation, integrity, and hospitality excellence, we invite you to apply and make a significant impact as our next Operating Partner.
Job Requirements
- Requires progressive restaurant or hospitality management experience
- For external hires, recent prior experience as a General Manager is required
- Must possess a valid driver’s license
- Strong passion for delivering exceptional guest experiences
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals
- Understanding of managing inventory, cost of goods, and financial control (P&L)
- General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, and reservation systems
Job Qualifications
- Progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching team members
- Understanding of inventory management, cost of goods, and financial controls (P&L)
- Proficiency in POS systems, corporate software, third-party delivery platforms, inventory and reservation systems
- Experience in casual or upscale dining preferred
- Hospitality or business degree preferred
- Culinary and kitchen operations management experience preferred
Job Duties
- Demonstrate genuine passion for exceptional guest experiences and personalized service
- Actively engage with guests to foster a welcoming atmosphere and drive sales
- Coach team members on upselling techniques to increase incremental sales
- Conduct financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset using KPIs and EBITDA targets to drive restaurant success
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork
- Develop management team members through leadership training and mentorship
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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