Restaurant General Manager

Sweetgreen is a prominent national restaurant brand that has been dedicated to creating healthier communities by connecting people to real, wholesome food since its founding in 2007. Established with the mission to reimagine fast food by focusing on fresh, flavorful meals rooted in sustainable relationships with local farmers and communities, Sweetgreen has gained a reputation for offering food that is not only delicious but also responsible and nourishing. With locations spread across the country, the company places a strong emphasis on creating spaces where food, people, and purpose intersect—making it much more than just a restaurant, but also a movement towards a healthier lifestyle and environmentally conscious eating habits. Sweetgreen’s commitment extends beyond its food by investing in the personal and professional growth of its employees, ensuring every team member becomes part of an inclusive culture that champions diversity, equity, and opportunity. This inclusive approach helps foster a dynamic environment where everyone can thrive and contribute to the company’s mission. The company also follows strict policies to ensure equal employment opportunities, honoring diversity in all forms and ensuring that hiring is free from bias or discrimination based on gender, race, disability, or other protected characteristics.

As a Head Coach (General Manager) at Sweetgreen, you will take on a pivotal leadership role that combines strategy, mentorship, and operational oversight responsible for the success of your individual store location. The role demands an energetic, driven individual who can inspire and guide the team toward excellence in operational performance and guest experience. You will serve as the cornerstone of your store, managing the balance between people, business goals, and day-to-day operations. The Head Coach will lead a diverse team by fostering an inclusive culture focused on trust and transparency, and will be responsible for building a strong talent pipeline by hiring, coaching, and mentoring team members to reach their full potential. Operating in a fast-paced, high-volume environment, you will maintain exceptional standards of food quality, safety, and cleanliness, while leveraging technology and data insights to optimize store operations and enhance profitability. Key aspects of your responsibility will include ensuring compliance with food safety certifications, managing financial performance such as budgets and P&L, and implementing strategic business plans aligned with Sweetgreen’s values and goals.

In addition, the Head Coach is expected to deliver an outstanding customer experience by ensuring every guest receives a clean, hospitable, and brand-consistent environment. This covers everything from the physical store conditions to the service quality, using data metrics to continuously improve and adapt operations. Technological proficiency is essential to effectively utilize digital tools in operations, reporting, and team collaboration. You will also troubleshoot and resolve operational challenges quickly to maintain smooth business flow. This career path includes responsibilities of multiple previous roles, such as Assistant Coach, Shift Leader, Kitchen Lead, and Team Member, so comprehensive knowledge and hands-on leadership experience across these disciplines is fundamental. Sweetgreen offers a competitive salary package with bonus potential, a variety of medical benefits including dental and vision coverage, paid vacation, 401(k) retirement plans, and family leave among other perks. Overall, the Head Coach position presents an opportunity to make a meaningful impact not only on your store’s success but also on your team, the community, and the broader mission of promoting healthier food choices and lifestyles.