
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Company Discounts
Career development opportunities
Job Description
Sweetgreen is a national restaurant brand committed to transforming the fast-food industry by offering fresh, flavorful meals rooted in strong relationships with farmers and local communities. Founded in 2007, Sweetgreen has built its reputation on serving wholesome, organic, and sustainable food options designed to promote healthier lifestyles. With a focus on connecting people to real food, Sweetgreen prioritizes quality ingredients, outstanding customer experiences, and sustainability practices. As a fast-casual restaurant, Sweetgreen continues to grow rapidly, operating various locations nationwide, while fostering a collaborative culture dedicated to innovation and community impact.
The Head Coach (General Manager) role at Sweetgreen is integral to leading each store to success through exceptional people management, operational excellence, and business strategy. As a leader, strategist, and mentor, the Head Coach is responsible for inspiring and coaching their team members, ensuring that the store adheres to high standards of food quality, safety, and cleanliness. This position also requires a strong data-driven approach to optimize operations, increase profitability, and deliver outstanding guest experiences that align with Sweetgreen’s core values.
The Head Coach will oversee the full employee lifecycle, from hiring and training to ongoing development and retention, fostering an inclusive culture of trust and transparency. Operational responsibilities include managing inventory, equipment, and facilities maintenance to guarantee safety and efficiency and ensure compliance with all food safety protocols. This role demands proficiency in leveraging technology and systems that support smooth business operations, streamline communication, and enhance performance.
Financial management is key in this role, as the Head Coach must analyze sales and cost reports, plan effective scheduling, and implement strategic initiatives to maximize profits while controlling labor and operational expenses. Candidates for this role should have considerable experience in high-volume, fast-paced restaurant environments, possess hands-on knowledge of local, organic, and sustainable food products, and maintain relevant food safety certifications such as ServSafe Manager. Strong leadership skills are essential for cultivating and developing high-performing teams, along with adaptability and problem-solving capabilities to thrive in a dynamic atmosphere.
Sweetgreen offers a competitive base salary ranging from $75,000 to $85,000 depending on experience, plus 20% bonus potential. Additional benefits include comprehensive medical, dental, and vision plans, paid vacation and wellness time, participation in a 401(k) plan, paid family leave, and exclusive company perks like complimentary greens and branded swag. Career development opportunities abound for motivated individuals who want to make a meaningful impact on their team, customers, and the communities Sweetgreen serves. Joining Sweetgreen means becoming part of a movement where food, people, and purpose come together to build healthier futures.
The Head Coach (General Manager) role at Sweetgreen is integral to leading each store to success through exceptional people management, operational excellence, and business strategy. As a leader, strategist, and mentor, the Head Coach is responsible for inspiring and coaching their team members, ensuring that the store adheres to high standards of food quality, safety, and cleanliness. This position also requires a strong data-driven approach to optimize operations, increase profitability, and deliver outstanding guest experiences that align with Sweetgreen’s core values.
The Head Coach will oversee the full employee lifecycle, from hiring and training to ongoing development and retention, fostering an inclusive culture of trust and transparency. Operational responsibilities include managing inventory, equipment, and facilities maintenance to guarantee safety and efficiency and ensure compliance with all food safety protocols. This role demands proficiency in leveraging technology and systems that support smooth business operations, streamline communication, and enhance performance.
Financial management is key in this role, as the Head Coach must analyze sales and cost reports, plan effective scheduling, and implement strategic initiatives to maximize profits while controlling labor and operational expenses. Candidates for this role should have considerable experience in high-volume, fast-paced restaurant environments, possess hands-on knowledge of local, organic, and sustainable food products, and maintain relevant food safety certifications such as ServSafe Manager. Strong leadership skills are essential for cultivating and developing high-performing teams, along with adaptability and problem-solving capabilities to thrive in a dynamic atmosphere.
Sweetgreen offers a competitive base salary ranging from $75,000 to $85,000 depending on experience, plus 20% bonus potential. Additional benefits include comprehensive medical, dental, and vision plans, paid vacation and wellness time, participation in a 401(k) plan, paid family leave, and exclusive company perks like complimentary greens and branded swag. Career development opportunities abound for motivated individuals who want to make a meaningful impact on their team, customers, and the communities Sweetgreen serves. Joining Sweetgreen means becoming part of a movement where food, people, and purpose come together to build healthier futures.
Job Requirements
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service, with at least 2 years in hands-on management
- experience hiring, developing, training, and motivating team members
- skilled in planning, managing, and forecasting financials, labor, and inventory
- hands-on experience managing and optimizing processes in a fast-paced environment
- proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- strong financial acumen in managing budgets, labor, and P&L effectively
- proven experience hiring, coaching, and developing high-performing teams
- exceptional adaptability and problem-solving skills in dynamic environments
- data-driven mindset with curiosity to identify and implement operational improvements
- commitment to operational excellence, hospitality, and team engagement
- experience in fast-casual or retail operations a plus
Job Duties
- Lead your team by balancing people, operations, and business performance
- build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability
- maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment
- lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
- ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
- maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety
- deliver clean, hospitable, and brand-aligned customer experiences by acting on guest metrics and making data-informed business decisions
- drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals
- operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
- perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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