
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
bonus potential
Medical Plans
Dental plans
vision plans
Paid vacation
Paid wellness time
401(k) program
paid family leave
Complimentary greens
Sweetgreen swag
opportunities for impact
collaborative team
Clear career path
Job Description
Sweetgreen is a leading national restaurant brand dedicated to building healthier communities by connecting people to real, fresh food. Since its inception in 2007, Sweetgreen has reinvented fast food, promoting health-conscious dining experiences rooted in sustainability and strong relationships with local farmers and communities. Known for its commitment to quality, transparency, and service, Sweetgreen continually cultivates a culture of inclusivity, community engagement, and innovation. As the company expands, it prioritizes the growth and development of its employees within its restaurants and support centers, nurturing talent to take part in its meaningful mission. Sweetgreen stands as a forward-thinking, community-focused brand that offers not only healthy meal options but an opportunity to positively impact people’s lives.
The Head Coach (General Manager) role at Sweetgreen is a dynamic leadership position entrusted with the overall success of a store. This role blends strategic oversight, mentorship, and operational excellence to inspire teams and deliver exceptional guest experiences. As a Head Coach, you act as the cornerstone of the store’s culture, ensuring inclusive leadership that fosters trust, transparency, and professional growth among team members. You will apply a data-driven mindset, utilizing guest feedback and business analytics to optimize operations and profitability.
The position demands a hands-on leader skilled in managing the full spectrum of restaurant operations, including food safety, quality control, cleanliness, financial performance, and team development. You will be responsible for maintaining operational standards that reflect the brand’s commitment to fresh, organic, and sustainable products while adapting to the evolving dynamics of the fast-paced restaurant environment. Additionally, your role encompasses recruiting, training, coaching, and motivating a diverse team to consistently meet business goals and deliver beyond guest expectations.
This position offers a competitive base salary with a potential 20% bonus, alongside comprehensive benefits including medical, dental, and vision plans, paid vacation and wellness time, 401(k), and paid family leave. Sweetgreen also fosters a rich workplace culture with team collaboration, career development opportunities, and additional perks such as complimentary greens and branded swag. Embracing technology and digital tools is integral to this role, as you will utilize these resources for efficient communication, reporting, and operational management. If you are passionate about driving change in the food service industry while leading a dedicated team, the Head Coach role at Sweetgreen offers a rewarding career with purpose and impact.
The Head Coach (General Manager) role at Sweetgreen is a dynamic leadership position entrusted with the overall success of a store. This role blends strategic oversight, mentorship, and operational excellence to inspire teams and deliver exceptional guest experiences. As a Head Coach, you act as the cornerstone of the store’s culture, ensuring inclusive leadership that fosters trust, transparency, and professional growth among team members. You will apply a data-driven mindset, utilizing guest feedback and business analytics to optimize operations and profitability.
The position demands a hands-on leader skilled in managing the full spectrum of restaurant operations, including food safety, quality control, cleanliness, financial performance, and team development. You will be responsible for maintaining operational standards that reflect the brand’s commitment to fresh, organic, and sustainable products while adapting to the evolving dynamics of the fast-paced restaurant environment. Additionally, your role encompasses recruiting, training, coaching, and motivating a diverse team to consistently meet business goals and deliver beyond guest expectations.
This position offers a competitive base salary with a potential 20% bonus, alongside comprehensive benefits including medical, dental, and vision plans, paid vacation and wellness time, 401(k), and paid family leave. Sweetgreen also fosters a rich workplace culture with team collaboration, career development opportunities, and additional perks such as complimentary greens and branded swag. Embracing technology and digital tools is integral to this role, as you will utilize these resources for efficient communication, reporting, and operational management. If you are passionate about driving change in the food service industry while leading a dedicated team, the Head Coach role at Sweetgreen offers a rewarding career with purpose and impact.
Job Requirements
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service, with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- Hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- Strong financial acumen managing budgets, labor, and P&L effectively
- Proven experience hiring, coaching, and developing high-performing teams
- Exceptional adaptability and problem-solving in fast-paced, dynamic environments
- Data-driven mindset with curiosity to identify and implement operational improvements
- Commitment to operational excellence, hospitality, and team engagement
- Experience in fast-casual or retail operations is a plus
Job Duties
- Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
- Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
- Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety
- Deliver clean, hospitable, and brand-aligned customer experiences, acting on guest metrics and making data-informed business decisions
- Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals
- Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
- Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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