The Wendy's Company logo

restaurant-general-manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Same Day Pay
flexible schedules
Growth and development
Free Meals
retirement plan eligibility
group health insurance eligibility

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its commitment to quality and fresh ingredients, epitomized by its motto, "Quality is our Recipe." Established with a passion for delivering great-tasting food, Wendy's emphasizes fresh, high-quality ingredients that differentiate its menu from competitors. This commitment extends beyond the food itself to the overall customer experience, focusing on providing service that brings a smile to customers' faces and keeps them coming back. As part of an independently owned Wendy's franchise located at 9817 York Rd, Cockeysville, MD, the company prides itself on fostering a welcoming, inclusive work environment that values diversity and teamwork.

The role of General Manager at this Wendy's franchise is a pivotal leadership position responsible for overseeing the entire restaurant's operations and financial performance. This position requires a leader who can effectively coach and develop team members, instilling Wendy's culture and motivating employees to exceed customer expectations every visit. The General Manager is tasked with creating a positive workplace atmosphere where employees feel valued and empowered to perform at their best. In addition to managing day-to-day operations, the General Manager ensures adherence to company standards, regulatory compliance, and operational excellence.

This role offers the opportunity to be part of a respected brand with a strong emphasis on both employee growth and customer satisfaction. Benefits such as same-day pay, flexible schedules, growth and development opportunities, free meals, retirement plan eligibility, and group health insurance eligibility make this position attractive to potential candidates seeking a long-term career in the fast-food industry. The position also offers the chance to contribute to a dynamic team that values quality, operational efficiency, and community presence. Overall, this role is ideal for motivated individuals who enjoy leadership, thrive in fast-paced environments, and want to make a tangible impact on both their team and the customer experience at Wendy's.

Job Requirements

  • high school diploma or equivalent
  • previous management experience in a fast-food or retail environment
  • excellent communication skills
  • ability to lead and motivate a team
  • basic knowledge of food safety standards
  • strong organizational skills
  • flexibility to work varied shifts

Job Qualifications

  • proven leadership experience in the restaurant or retail industry
  • strong interpersonal and communication skills
  • ability to manage financial and operational aspects of a business
  • experience in employee training and development
  • knowledge of food safety and health regulations
  • problem-solving and decision-making abilities
  • high school diploma or equivalent

Job Duties

  • lead and manage daily restaurant operations
  • coach and develop team members to achieve success
  • instill Wendy's culture and values in the team
  • motivate staff to exceed customer expectations
  • manage financial performance and budgets
  • ensure compliance with company policies and safety regulations
  • maintain high standards of food quality and customer service

Job Criteria

Experience

Mid Level (3-7 years)


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