
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $84,000.00
Benefits
Dental Insurance
401(k)
Vision Insurance
Health Insurance
Family leave
Job Description
Sweetgreen is a dynamic and nationally recognized restaurant brand dedicated to building healthier communities by connecting people to real food. Established in 2007, Sweetgreen has revolutionized the fast-casual dining experience by focusing on fresh, flavorful, and sustainable ingredients sourced through meaningful relationships with farmers and local communities. With a commitment to quality, transparency, and innovation, Sweetgreen has become a leader in the healthy fast-food industry, offering vibrant and nourishing menu options that emphasize organic and sustainable products. The company values its people and culture, promoting a diverse and inclusive workplace where employees can thrive and contribute meaningfully to a shared mission of health and community empowerment.
The role of Head Coach, also referred to as General Manager, at Sweetgreen is a pivotal leadership position that requires a visionary, strategic, and hands-on manager capable of inspiring and guiding a team to operational excellence and outstanding guest experiences. This role entails balancing people leadership with business acumen, operational oversight, and a strong commitment to food safety, quality, and hospitality. Head Coaches drive store performance by applying data-driven insights to optimize operations, enhance profitability, mentor talent, and foster a supportive and inclusive culture. They are responsible for leading their teams through the full employee lifecycle, developing a vibrant culture of trust and transparency, and ensuring compliance with company standards and regulatory requirements.
In addition to people management, the Head Coach oversees day-to-day store operations, maintaining high standards of food safety, facility maintenance, and customer service excellence. They utilize technology and systems to streamline processes, troubleshoot operational challenges, and prioritize efficiency to deliver seamless guest experiences. Financial stewardship is a critical aspect of this role, with responsibilities that include managing budgets, controlling labor costs, analyzing sales and profit reports, and developing strategic plans aligned with business goals.
This position demands a leader who is both adaptable and proactive in a fast-paced, evolving environment, with a passion for continuous improvement and a genuine commitment to the brand's mission. Sweetgreen offers a competitive starting salary ranging from $70,000 to $84,000 USD, plus a 20% bonus potential, comprehensive benefits including medical, dental, vision plans, paid time off, and professional development opportunities with a clear career path for advancement. The company values diversity and provides equal employment opportunities to all employees and applicants, fostering an inclusive atmosphere where everyone's contributions are valued.
As a Head Coach at Sweetgreen, you will be at the forefront of driving change and inspiring your team while building healthier communities through real food. The role is not only about managing a restaurant but about creating spaces where food, people, and purpose come together to create a meaningful impact. Whether you bring experience from fast-paced, high-volume restaurants or a passion for local, organic, and sustainable products, Sweetgreen invites you to be part of a collaborative team devoted to operational excellence, hospitality, and community engagement. This is your chance to lead a business that prioritizes sustainability and health, empowering you to grow personally and professionally within a supportive and vibrant culture.
The role of Head Coach, also referred to as General Manager, at Sweetgreen is a pivotal leadership position that requires a visionary, strategic, and hands-on manager capable of inspiring and guiding a team to operational excellence and outstanding guest experiences. This role entails balancing people leadership with business acumen, operational oversight, and a strong commitment to food safety, quality, and hospitality. Head Coaches drive store performance by applying data-driven insights to optimize operations, enhance profitability, mentor talent, and foster a supportive and inclusive culture. They are responsible for leading their teams through the full employee lifecycle, developing a vibrant culture of trust and transparency, and ensuring compliance with company standards and regulatory requirements.
In addition to people management, the Head Coach oversees day-to-day store operations, maintaining high standards of food safety, facility maintenance, and customer service excellence. They utilize technology and systems to streamline processes, troubleshoot operational challenges, and prioritize efficiency to deliver seamless guest experiences. Financial stewardship is a critical aspect of this role, with responsibilities that include managing budgets, controlling labor costs, analyzing sales and profit reports, and developing strategic plans aligned with business goals.
This position demands a leader who is both adaptable and proactive in a fast-paced, evolving environment, with a passion for continuous improvement and a genuine commitment to the brand's mission. Sweetgreen offers a competitive starting salary ranging from $70,000 to $84,000 USD, plus a 20% bonus potential, comprehensive benefits including medical, dental, vision plans, paid time off, and professional development opportunities with a clear career path for advancement. The company values diversity and provides equal employment opportunities to all employees and applicants, fostering an inclusive atmosphere where everyone's contributions are valued.
As a Head Coach at Sweetgreen, you will be at the forefront of driving change and inspiring your team while building healthier communities through real food. The role is not only about managing a restaurant but about creating spaces where food, people, and purpose come together to create a meaningful impact. Whether you bring experience from fast-paced, high-volume restaurants or a passion for local, organic, and sustainable products, Sweetgreen invites you to be part of a collaborative team devoted to operational excellence, hospitality, and community engagement. This is your chance to lead a business that prioritizes sustainability and health, empowering you to grow personally and professionally within a supportive and vibrant culture.
Job Requirements
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service, with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- Hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- Strong financial acumen: managing budgets, labor, and P&L effectively
- Proven experience hiring, coaching, and developing high-performing teams
- Exceptional adaptability and problem-solving in fast-paced, dynamic environments
- Data-driven mindset with curiosity to identify and implement operational improvements
- Commitment to operational excellence, hospitality, and team engagement
- Experience in fast-casual or retail operations is a plus
Job Duties
- Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
- Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
- Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety
- Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions
- Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals
- Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
- Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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