Restaurant General Manager

Zaxby’s is a renowned fast-casual restaurant chain that specializes in chicken wings, chicken fingers, sandwiches, and salads, offering guests more than just a meal—it provides a fun and welcoming atmosphere to spend quality time with friends and family. Established with a passion for great food and community engagement, Zaxby’s has expanded its presence significantly while maintaining its commitment to delivering exceptional dining experiences. The company strongly emphasizes a positive work culture and prides itself on being a great place to work, fostering growth, teamwork, and a supportive environment for all employees.

At Zaxby’s, the role of the General Manager is pivotal to the success and smooth operation of each restaurant location. This leadership position involves providing comprehensive guidance and motivation to the entire team to cultivate a positive culture and maintain high morale. The General Manager takes ownership of the restaurant’s day-to-day operations and is responsible for managing staffing, developing team members, driving sales growth, controlling costs, enhancing the guest experience, and consistently upholding the brand’s high standards.

The position offers competitive compensation, with an annual salary ranging from $70,000 to $75,000. Additionally, candidates can benefit from a generous $3,000 training completion bonus, paid in two installments to encourage commitment and excellence in training. At Zaxby’s, employees also enjoy quarterly bonus potential reaching up to 24% of the annual salary, free meals, paid time off, paid holidays, and various other perks that support their professional and personal lives.

As a General Manager, individuals will engage in comprehensive training programs such as the Zaxbys General Manager Development Plan and Food Safety Certification to ensure they are well-equipped to meet operational challenges. Effective scheduling, team mentoring, holding team members accountable, ensuring service and cleanliness standards, and managing profitability are core components of the role. The position also requires actively building community relationships and pursuing continuous improvements to sales and service quality.

Zaxby’s offers an attractive benefit package, including medical, dental, and vision insurance options, health savings account (HSA) availability, short-term and long-term disability coverage, employer-paid life insurance, and a robust 401(k) with employer match program. This benefits package reflects the company’s commitment to the well-being and security of its team members.

Ultimately, the General Manager at Zaxby’s functions as a role model and leader who fosters a welcoming, efficient, and successful restaurant environment. This role is ideal for someone who values teamwork, thrives in a dynamic fast-paced setting, and is passionate about delivering excellent customer service while managing operational excellence. Zaxby’s commitment to employee development and advancement ensures that motivated individuals will find ample opportunities for career growth within the company.