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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
Health and wellness programs
Employee Discounts
Free Meals

Job Description

KFC is a globally recognized restaurant brand known for its signature fried chicken and commitment to delivering exceptional customer experiences. Established as a leading player in the quick-service restaurant industry, KFC operates numerous outlets worldwide, focusing on quality food, innovation, and community engagement. The company prides itself on fostering a vibrant and inclusive workplace culture that promotes career growth, learning, and teamwork. They actively support their employees with various training and development programs, financial benefits, and wellness initiatives to create a rewarding and supportive work environment. This particular opportunity is for a Restaurant General Manager position, a critical role designed to lead and inspire a dynamic restaurant team. The position focuses on recruiting, training, developing, and mentoring staff to maintain high standards of service, operational efficiency, and customer satisfaction.

As the Restaurant General Manager at KFC, you will have a fundamental role in shaping the customer experience by setting the gold standard for operations and team management. You will be at the forefront of recruiting and onboarding the best talent, ensuring that every team member, from shift supervisors to entry-level staff, receives thorough training and development. Your leadership will cultivate an optimistic and vibrant culture focused on equity, inclusion, and belonging, making KFC not only a workplace but a place where employees feel valued and motivated to grow their careers. Managing the day-to-day restaurant operations involves strategic scheduling, conflict resolution, and active engagement with customers to create memorable experiences. You will also oversee the financial performance of the restaurant, analyzing budgets, maximizing profitability, and implementing strategies that enhance business outcomes without compromising service quality.

This role requires a proactive leader who thrives in dynamic environments and embraces change with agility. You will be expected to champion KFC's values and brand standards, ensuring compliance with all corporate and safety policies. With a competitive salary range of $45,000 to $65,000 per year plus bonuses, comprehensive benefits including medical coverage from day one, a 401k plan with company match, tuition reimbursement, wellness programs, and multiple employee perks, this position offers substantial rewards for dedicated management professionals. Join KFC and become part of an organization that values hard work and provides numerous opportunities for career advancement and skill development in the foodservice industry.

Job Requirements

  • 5 years in restaurant or retail management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills
  • Solid understanding of restaurant maintenance programs
  • Champion KFC's culture and values
  • Experienced in recognizing and motivating teams
  • Skilled in recruiting top talent and training employees
  • Adaptable to change and experienced in change management
  • Adheres to corporate policies and safety standards

Job Qualifications

  • 5 years in restaurant or retail management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills
  • Solid understanding of restaurant maintenance programs
  • Experienced in people development
  • Skilled in recruiting and training high and under-performing employees
  • Adaptable to change
  • Knowledge of corporate policies and Occupational Health and Food Safety standards
  • Champion of equity, inclusion, and belonging

Job Duties

  • Recruit, onboard, and conduct orientations for team members and shift supervisors
  • Develop and implement comprehensive training plans
  • Mentor assistant managers, shift supervisors, and team member trainers
  • Recognize and reward outstanding team member performance
  • Foster a culture of equity, inclusion, and belonging
  • Address and resolve conflicts promptly
  • Engage directly with customers to ensure positive experiences
  • Strategically schedule staff to optimize customer service
  • Coach management team on brand standards
  • Lead product rollout meetings
  • Analyze financial performance and manage budget
  • Develop strategies to maximize profitability
  • Monitor competitors and exceed their standards

Job Criteria

Experience

Mid Level (3-7 years)


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