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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $87,099.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Basic Life and AD&D insurance
EAP
Voluntary life, AD&D, accident, critical illness, hospital indemnity, pet insurance
401(K) Plan with Employer Matching
PTO starting at 80 hours a year
6 premium paid holidays
Paid sick leave
bonus eligibility

Job Description

Seattle Tacoma International Airport, often known as SEA, is one of the major airports serving the Seattle metropolitan area and beyond. It is recognized not only for its vast and efficient passenger traffic but also for offering a variety of dining and retail options, enhancing the overall travel experience. Among its esteemed operators is Mi Casa, a vibrant and popular restaurant brand known for exceptional food quality and customer service. Mi Casa delivers a unique culinary experience with a focus on authentic flavors and high standards of food safety, making it a favored destination for travelers passing through SEA Airport. The establishment thrives on delivering consistent, high-quality dining amid the fast-paced, high-volume environment of a bustling airport, and it prides itself on its commitment to customer satisfaction and operational excellence.

This job opening is for the role of Restaurant General Manager at Mi Casa, located within the Seattle Tacoma International Airport. As the Restaurant General Manager, you will undertake the critical responsibility of overseeing all front-of-house and kitchen operations in a fast-paced, dynamic airport restaurant setting. The role offers a competitive salary of $87,099 per year, along with lucrative opportunities for quarterly bonuses and a year-end super bonus, reflecting the company’s commitment to rewarding performance and dedication. A comprehensive benefits package and career progression opportunities within one of the world's largest restaurant operators also accompany the role.

Your leadership will be pivotal in ensuring food quality, cost control, team development, and efficient office management. Focused on maintaining and enhancing the customer experience, you’ll be expected to execute cost control measures diligently and lead a diverse team comprised of hourly employees, management, and executives. Your ability to interact effectively across all organizational levels, including union representatives, will be essential to the role’s success. Proficiency in Microsoft Office and POS systems is required for managing systems, processes, merchandising, displays, and budgeting.

The ideal candidate will have a minimum of three years of restaurant general management experience, preferably with a background in wok cooking. Organizational maturity and a proven track record of resolving challenging situations in a professional and calm manner are also highly valued qualities. This position is ideal for individuals passionate about food service and hospitality, who thrive in high-volume environments and seek to grow within a supportive, fast-moving company. Working at a bustling airport restaurant like Mi Casa offers a unique opportunity to develop your career amidst a vibrant, diverse clientele and a dynamic team environment, making it a rewarding and challenging role for seasoned restaurant professionals.

Job Requirements

  • Minimum of 3 years restaurant general manager experience
  • Proficient in MS Office and POS systems
  • Effective organizational skills
  • Ability to interact at all levels including executives and union representatives
  • Proven conflict resolution skills
  • High school diploma or equivalent

Job Qualifications

  • Minimum of 3 years restaurant general manager experience
  • Wok cook background is desirable
  • Proficient level of computer literacy including MS Office and POS systems
  • Effective organizational maturity
  • Ability to interact at all levels including executives, union representatives, and diverse hourly team members
  • Proven track record of resolving uncomfortable situations with clients, customers, peers, and direct reports
  • High school diploma or equivalent
  • Associate's degree or equivalent coursework preferred

Job Duties

  • Manage all front of house and kitchen activities
  • Focus on the food
  • Cost control
  • Lead and develop the team
  • Systems and processes
  • Merchandising and displays
  • Office management
  • Forecasting and budgeting

Job Criteria

Experience

Mid Level (3-7 years)


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