Restaurant General Manager

Mitra QSR, one of the largest KFC franchise organizations in the United States, operates more than 180 stores across 15 states, making it the third-largest KFC franchisee in the country. A proud member of Yum Brands, the world's largest restaurant company, Mitra QSR stands at the forefront of the quick service restaurant (QSR) industry, contributing to Yum Brands' global network of nearly 60,000 restaurants. Yum Brands also owns other popular chains including Taco Bell, Pizza Hut, and The Habit Burger Grill, and is known for its rapid expansion, opening a new restaurant approximately every two hours. Mitra QSR is rooted in a genuine passion for service, honesty, and growth, which has driven its expansion from a single store in Texas to a significant multi-state enterprise. The company culture at Mitra QSR is family-oriented, emphasizing team growth and providing ample opportunities for career advancement and financial success.

Working at Mitra QSR means joining a supportive environment where passion is seen as a critical element of success. While skills can be taught, the team believes passion must come naturally. To support employees, Mitra QSR offers comprehensive resources and training programs aimed at fostering success and continuous career development. The leadership team brings a wealth of experience, with over 25 years combined expertise in KFC and Taco Bell operations and a strong commitment to mentorship, supported by 30 area leaders with an average tenure of over eight years.

As a Restaurant General Manager at Mitra QSR, you will play a pivotal role overseeing three main pillars of the business: Employees, Customers, and the Restaurant itself. Your leadership will be essential in nurturing and retaining a talented team, establishing a culture centered around outstanding customer service, and maintaining high standards for cleanliness and operational efficiency. You will ensure your team delivers quality food swiftly in a clean environment, excelling in the speed and quality inherent to the QSR sector.

In this role, you will foster a positive workplace culture where every team member feels valued, motivated, and supported. Your ability to mentor and inspire your staff will directly impact customer satisfaction as you lead your team to consistently deliver friendly, attentive service. You will manage the restaurant's profit and loss (P&L) statement, contributing to financial performance and business sustainability, while ensuring all operations comply with regulatory standards and company policies.

Mitra QSR offers a rewarding career path with benefits such as competitive compensation, bonuses, paid time off, health and wellness programs, 401k with company match, and employee discounts. The company also backs educational initiatives, providing KFC scholarships up to $20,000 for college or trade schools and fully funded tuition-free degree programs supported by the KFC Foundation. This commitment to employee growth and education makes Mitra QSR a desirable workplace for those looking to build a durable and fulfilling career in the fast-paced restaurant industry.

Overall, joining Mitra QSR means becoming part of a dynamic team driven by passion and excellence, working within a trusted franchise of a global leader. If you are motivated by leadership, enjoy delivering exceptional customer service, and want to be part of a family-oriented company with robust growth opportunities, Mitra QSR invites you to explore this General Manager position and contribute to its ongoing success.