The Wendy's Company logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Bonus opportunities
401(k) Plan
company match

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh ingredients, signature square-shaped beef patties, and a diverse menu that includes iconic items such as the Dave's Single and Frosty. Founded in 1969, Wendy’s has grown into one of the largest and most beloved quick-service restaurant brands worldwide. With a strong commitment to quality, customer service, and community involvement, Wendy’s continues to expand while maintaining its iconic status in the fast-food industry. The restaurant focuses heavily on operational excellence and customer satisfaction, making it a popular destination for quick, delicious meals. The company’s franchise model allows for numerous independently owned and operated locations that contribute to Wendy’s overall success and reputation.

This particular job opening is with a Wendy’s franchisee operating in the Kansas City metropolitan area, including Johnson County, Lawrence, Topeka, and Salina. This franchisee, Legacy Restaurant Group, is dedicated to being accountable to its people and fostering a supportive work environment. They offer a comprehensive benefits package to employees, featuring employer-paid health and dental insurance, vision insurance, paid time off, lucrative bonus opportunities, and a 401(k) plan with company match. Legacy Restaurant Group strongly values growth, opportunity, and company culture, making it an excellent place for career development in the hospitality and food service industries.

The role being offered is the position of an Operating Partner, also known as a Restaurant General Manager, a crucial leadership role within the organization. As an Operating Partner, you will be the driving force behind the restaurant’s operational success. Your primary responsibilities will revolve around ensuring an exceptional guest experience, building and developing your team members, and managing the financial health of the restaurant. You will be expected to lead by example, motivating your staff to deliver excellent service that meets Wendy’s high standards.

This role demands strong leadership skills, strategic thinking, and a passion for customer service. The Operating Partner will oversee daily restaurant operations, manage staffing and scheduling, and maintain a safe, clean, and inviting environment for guests and crew alike. You will play a critical role in hiring, training, and mentoring team members to foster a positive and productive work atmosphere. Additionally, monitoring financial performance metrics, controlling costs, and optimizing profitability will be key components of your duties.

Ideal candidates should be people-centric leaders who have a minimum of two years’ experience in a general management position within the food service or hospitality industry. The ability to develop and grow the business while nurturing the team is essential. You must be self-motivated, results-oriented, and capable of establishing effective relationships quickly. The role requires a high level of accountability and ownership, with a focus on achieving operational excellence. Communication skills are paramount, as you will need to keep your managers and crew well-informed and aligned with business procedures and guidelines.

This team-oriented company values high energy and decisiveness, so candidates must be confident enough to react swiftly and assertively when situations demand. You must be at least 18 years old, possess a valid driver’s license, and be able to pass a background check. Employment with this franchisee means you will benefit from a dynamic and supportive team culture where your contributions are valued, and your professional growth is encouraged. Located at 8699 Blue Jacket, Lenexa, KS 66214, this position represents an exciting opportunity for a talented general manager looking to advance their career in the restaurant industry.

Job Requirements

  • Minimum of 2 years general manager experience in food service and/or hospitality industry
  • ability to lead, influence and develop team members
  • natural capacity to quickly establish and build effective relationships
  • self-motivated, results-oriented and customer-focused team player
  • ability to hold self accountable for performance and take absolute ownership
  • high energy and ability to react quickly and decisively with self-confidence
  • ability to communicate with restaurant managers and crew members and keep them current on procedures and guidelines
  • must be at least eighteen years of age
  • valid drivers license
  • must be able to pass a background check

Job Qualifications

  • Minimum of 2 years general manager experience in food service or hospitality industry
  • ability to lead, influence and develop team members
  • natural capacity to quickly establish and build effective relationships
  • self-motivated, results-oriented and customer-focused
  • ability to hold self accountable for performance
  • high energy and decisive with self-confidence
  • ability to communicate effectively with staff

Job Duties

  • Ensure a positive guest experience
  • develop and build your team
  • drive the financial health of the company
  • lead, influence and develop team members
  • establish and build effective relationships
  • communicate with restaurant managers and crew
  • maintain business procedures and guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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