The Wendy's Company logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Same Day Pay
flexible schedules
Growth and development
Free Meals
Retirement Plan
group health insurance

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality and customer satisfaction. Established in 1969, Wendy's has grown into one of the most prominent players in the quick-service restaurant industry, famed for its fresh, never frozen beef and made-to-order menu items. The company's mission, "Quality is our Recipe," reflects its dedication to using fresh ingredients, preparing meals to order, and ensuring an excellent dining experience for customers. Wendy's operates through a combination of company-owned stores and franchise locations, providing extensive opportunities for career growth and involvement in one of the fastest-paced food service environments.

This particular job opportunity is with a Wendy's franchise located at 1201 W Patrick St, Frederick, MD 21702. While Wendy's corporate vision guides the brand standards, each franchise owner independently manages compensation, benefits, and career progression programs. The role being offered is the position of General Manager, a critical leadership role directly responsible for the restaurant's operational and financial success. This position requires a dynamic individual capable of inspiring and managing a team, maintaining high-quality standards, and delivering exceptional customer service that aligns perfectly with Wendy's core values.

As a General Manager at this Wendy's location, you will be the primary leader, coach, and motivator of your restaurant team. The role involves overseeing daily operations, including staffing, training, inventory management, and ensuring compliance with all health and safety regulations. A significant part of your responsibility is to foster a positive workplace culture, instilling Wendy's values among employees and encouraging teamwork and professional growth. You will directly impact your restaurant's success by driving sales, managing budgets, and monitoring performance metrics to achieve financial goals.

Moreover, you will be expected to represent Wendy's commitment to customer service excellence by ensuring every customer experience is welcoming and satisfying, encouraging repeat visits. This leadership role requires both strategic thinking and hands-on management, making it ideal for someone who thrives in a fast-paced, customer-oriented environment.

In addition to the professional challenges and opportunities for personal growth, being a General Manager at Wendy's also offers various benefits. These include same day pay, flexible schedules, growth and development opportunities, free meals, retirement plans (subject to eligibility), and group health insurance (subject to eligibility). Joining this team means becoming part of a well-established brand dedicated not only to quality food but also to nurturing top-notch employees who contribute to that quality product and service.

If you aspire to build a rewarding career in the foodservice industry with an emphasis on leadership, operational excellence, and customer satisfaction, this General Manager role at Wendy's in Frederick, MD is a perfect opportunity to achieve those goals.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or leadership role
  • Strong leadership and team-building skills
  • Ability to work flexible hours including evenings and weekends
  • Excellent communication skills
  • Ability to handle fast-paced work environments
  • Basic math and budgeting skills

Job Qualifications

  • Proven management experience in the restaurant or foodservice industry
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal abilities
  • Ability to manage budgets and financial reports
  • Customer service-focused mindset
  • Knowledge of health and safety regulations
  • High school diploma or equivalent

Job Duties

  • Lead and develop team members to achieve restaurant goals
  • Manage day-to-day restaurant operations including staffing and scheduling
  • Ensure high-quality food and customer service standards
  • Monitor financial performance and control restaurant expenses
  • Maintain compliance with health and safety regulations
  • Foster a positive workplace culture aligned with Wendy's values
  • Drive sales and achieve financial targets

Job Criteria

Experience

Mid Level (3-7 years)


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