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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $75,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
bonus eligible
4 weeks' vacation
Paid Time Off
Tuition Reimbursement
Scholarship Opportunities
career advancement
Professional Development
medical benefits
401K retirement plan with 6% match
Health and wellness programs
Employee Discounts
free meal each shift

Job Description

Located at 2733 13th St, Saint Cloud, FL, this opportunity is with a well-established restaurant brand known worldwide for its iconic fried chicken dishes and commitment to customer satisfaction. As a restaurant general manager in this bustling location, you will be integral to the operations of a premier fast food establishment that prides itself on delivering high-quality meals and exceptional service in a friendly and vibrant atmosphere. The company has a proud heritage spanning decades and continues to expand its footprint in the quick-service restaurant sector with a focus on innovation, community involvement, and employee development. The position offers a competitive salary range of $53,000 to $75,000 per year, reflecting the level of responsibility and expertise required to effectively lead the restaurant team and contribute to the business's ongoing success.

As the Restaurant General Manager, you will take charge of a dynamic team, overseeing every aspect of the restaurant's operations to ensure an outstanding customer experience. Your leadership role encompasses recruiting, training, and mentoring team members and management staff, ensuring they have the tools and knowledge necessary to excel in their roles. You will establish the gold standard for service, training your crew to not only meet but exceed expectations, fostering a culture rooted in optimism, equity, inclusion, and a collaborative team spirit. Your ability to cultivate a positive working environment and handle conflict resolution will be key to maintaining staff motivation and satisfaction.

Financial acumen is essential in this role, as you will analyze the restaurant's financial performance regularly, manage budgets prudently, and develop strategic initiatives to maximize profitability without compromising on quality or customer satisfaction. You will strategically schedule staff for optimal service during peak times while coaching management on brand standards and participating in product rollouts that keep the location competitive and engaging. Staying ahead of competitors by enhancing the restaurant’s digital presence and leveraging loyalty programs will be part of your strategic goals.

This leadership role offers an exciting blend of hands-on restaurant management, team development, customer engagement, and business strategy. The successful candidate will thrive in a fast-paced, ever-evolving environment and will possess exceptional communication skills to connect with both the team and customers effectively. With an emphasis on equity and inclusion, you will champion the company’s values and contribute to a workplace culture where every employee feels valued and empowered to build their career. This is a rewarding opportunity for a passionate restaurant manager looking to make a real impact in a globally recognized brand and advance within a supportive corporate structure.

Job Requirements

  • Adheres to corporate policies and occupational health and food safety standards
  • 5 years in restaurant or retail management experience
  • Strong people management skills
  • Proven track record in profit and loss analysis
  • Proficient in digital tools
  • Excellent communication abilities
  • Understanding of restaurant maintenance programs
  • Commitment to equity, inclusion and belonging
  • Experience in team recognition and motivation
  • Skilled in talent recruitment and training
  • Adaptable to organizational change

Job Qualifications

  • 5 years in restaurant or retail management with a strong track record in people management
  • Proven ability to improve performance based on P and L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions company culture and values with a focus on equity, inclusion and belonging
  • Experienced in recognizing and motivating teams with a successful track record in people development
  • Skilled in recruiting top talent and training both high and under-performing employees
  • Adaptable to change and experienced in supporting change management

Job Duties

  • Recruit, onboard, and conduct orientations for top team members and shift supervisors
  • Develop a comprehensive training plan, mentoring assistant managers, shift supervisors, and team member trainers
  • Recognize and reward outstanding team member performance regularly while fostering a culture of equity, inclusion and belonging
  • Address and resolve conflicts promptly while maintaining a positive work environment
  • Personally engage with customers to swiftly resolve any issues ensuring a positive experience
  • Strategically schedule staff to optimize customer service, coach management team on the brand standards and lead product rollout meetings
  • Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability without compromising customer experience

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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