Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
free meal each shift
KFC Foundation programs
Job Description
KFC Corporation is a globally recognized leader in the fast-food industry, renowned for its iconic fried chicken and commitment to quality and customer satisfaction. Operating over 24,000 restaurants worldwide, KFC offers a dynamic work environment where innovation meets tradition. As a pioneer in quick-service dining, KFC emphasizes a culture of inclusion, diversity, and career growth, providing employees with opportunities to excel in a supportive and rewarding setting. Located at 1934 Manchester Expressway, Columbus, GA, this particular KFC location embodies these values by fostering community engagement and delivering consistently excellent food and service.
The position of Restaurant General Manager at KFC offers a challenging and rewarding leadership role aimed at ensuring both operational excellence and superior guest experiences. This role is integral in shaping the overall performance of the restaurant through strategic leadership and robust team management. The General Manager will lead all daily operations, from staff recruitment and training to financial management and customer engagement. With a strong focus on building a positive work culture, the General Manager is responsible for mentoring a dedicated team comprising Assistant Managers, Shift Supervisors, and Team Members to achieve high performance and professional growth.
This role calls for a proactive leader dedicated to promoting KFC's brand standards and values, particularly equity, inclusion, and belonging. The successful candidate will harness their experience to develop innovative strategies that improve team productivity, elevate customer satisfaction, and drive profitability. The General Manager will also handle conflict resolution, motivate employees, and ensure compliance with health and safety standards. By managing budgets and analyzing financial reports, the General Manager is expected to optimize operations while delivering exceptional service.
Joining KFC means becoming part of a forward-thinking company that offers competitive pay, bonus eligibility, and comprehensive benefits. Career advancement opportunities abound through professional development programs, including tuition reimbursement and scholarship options. Benefits such as paid time off, medical coverage, a 401k retirement plan, and free meals each shift underscore KFC's commitment to supporting its workforce.
Overall, this position is suited for experienced restaurant or retail managers who exhibit strong people management skills and a passion for cultivating thriving teams. It promises a blend of hands-on leadership and strategic oversight, making it an excellent career opportunity for those who want to make a meaningful impact in one of the world's most popular fast-food brands.
The position of Restaurant General Manager at KFC offers a challenging and rewarding leadership role aimed at ensuring both operational excellence and superior guest experiences. This role is integral in shaping the overall performance of the restaurant through strategic leadership and robust team management. The General Manager will lead all daily operations, from staff recruitment and training to financial management and customer engagement. With a strong focus on building a positive work culture, the General Manager is responsible for mentoring a dedicated team comprising Assistant Managers, Shift Supervisors, and Team Members to achieve high performance and professional growth.
This role calls for a proactive leader dedicated to promoting KFC's brand standards and values, particularly equity, inclusion, and belonging. The successful candidate will harness their experience to develop innovative strategies that improve team productivity, elevate customer satisfaction, and drive profitability. The General Manager will also handle conflict resolution, motivate employees, and ensure compliance with health and safety standards. By managing budgets and analyzing financial reports, the General Manager is expected to optimize operations while delivering exceptional service.
Joining KFC means becoming part of a forward-thinking company that offers competitive pay, bonus eligibility, and comprehensive benefits. Career advancement opportunities abound through professional development programs, including tuition reimbursement and scholarship options. Benefits such as paid time off, medical coverage, a 401k retirement plan, and free meals each shift underscore KFC's commitment to supporting its workforce.
Overall, this position is suited for experienced restaurant or retail managers who exhibit strong people management skills and a passion for cultivating thriving teams. It promises a blend of hands-on leadership and strategic oversight, making it an excellent career opportunity for those who want to make a meaningful impact in one of the world's most popular fast-food brands.
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P and L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC culture and values with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P and L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- experience in recognizing and motivating teams with a record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- champions KFC culture, values, equity, inclusion, and belonging
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- recognize and reward outstanding Team Member performance while fostering a culture of equity, inclusion and belonging
- address and resolve conflicts promptly to maintain a positive work environment
- personally engage with customers to swiftly resolve any issues
- strategically schedule staff to optimize customer service and coach management on KFC brand standards
- analyze restaurant financial performance, manage budget and develop strategies to maximize profitability
- stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
