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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
free meal each shift
KFC Foundation programs
Job Description
KFC Corporation is a globally recognized leader in the fast-food industry, renowned for its iconic fried chicken and commitment to quality and customer satisfaction. Operating over 24,000 restaurants worldwide, KFC offers a dynamic work environment where innovation meets tradition. As a pioneer in quick-service dining, KFC emphasizes a culture of inclusion, diversity, and career growth, providing employees with opportunities to excel in a supportive and rewarding setting. Located at 1934 Manchester Expressway, Columbus, GA, this particular KFC location embodies these values by fostering community engagement and delivering consistently excellent food and service.
The position of Restaurant General Manager ... Show More
The position of Restaurant General Manager ... Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P and L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC culture and values with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P and L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- experience in recognizing and motivating teams with a record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- champions KFC culture, values, equity, inclusion, and belonging
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- recognize and reward outstanding Team Member performance while fostering a culture of equity, inclusion and belonging
- address and resolve conflicts promptly to maintain a positive work environment
- personally engage with customers to swiftly resolve any issues
- strategically schedule staff to optimize customer service and coach management on KFC brand standards
- analyze restaurant financial performance, manage budget and develop strategies to maximize profitability
- stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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