Restaurant General Manager

Hialeah, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

safe work environment

Job Description

Fulenwider Enterprises manages a family of well-known fast-food brands, including KFC and Taco Bell, operating numerous restaurant locations. Known for its commitment to quality service and strong community presence, Fulenwider Enterprises aims to create a supportive work environment where employees can thrive and contribute to a growing company. Their restaurants emphasize high standards in product quality, cleanliness, and customer service, making it a popular choice for both guests and employees. The company culture focuses on collaboration, growth opportunities, and employee satisfaction, making it an attractive employer in the fast-food industry.

The role of Restaurant General Manager at the KFC location in Hialeah, Florida, is a key leadership position responsible for the overall daily operations and success of the restaurant. This role involves ensuring compliance with company policies, maintaining high standards of food quality and customer service, and fostering a positive work environment. The Restaurant General Manager directly impacts profitability through effective cost control, labor management, and inventory oversight. Core duties include managing product preparation, guest relations, restaurant maintenance, recruiting and retention of staff, financial accountability, and enforcing safety and health standards.

The General Manager is expected to lead by example, especially during peak hours, by actively engaging with guests and supporting team members. They will manage labor scheduling, inventory control, and coordinate routine maintenance activities to guarantee a safe, clean, and efficient restaurant environment. Recruiting, training, motivating, and developing staff members are critical components of the role, as is ensuring adherence to OSHA and local health regulations. The ideal candidate will have experience supervising teams within a food or retail environment, strong business acumen, excellent communication skills, and a commitment to exceptional guest service. This position offers the opportunity to work in a dynamic, team-oriented setting with potential for career advancement within the Fulenwider Enterprises family of brands.

Job Requirements

Follow procedures regarding operation of restaurant equipment such as fryers and ovens
Ability to lift up to 25 lbs and carry loads up to 30 feet
Ability to push/pull up to 90 lbs and carry items up to 30 feet
Knowledge of and compliance with company human resources policies and processes
Adherence to company and city/state/United States safety requirements

Job Qualifications

Dedication to providing exceptional guest service
Good communication skills, strong interpersonal skills, and conflict resolution skills
Exceptional team building capability
Basic business math and accounting skills
Strong analytical and decision-making skills
Basic personal computer literacy
High school diploma or GED preferred
College or university degree preferred
1-4 years supervisory experience in food or retail environment, including profit and loss responsibility

Job Duties

Create value for shareholders through efficient operations, appropriate cost controls, and profit management
Maintain highest level of quality, service, cleanliness and hospitality by spending time interacting with guests during peak hours and ensuring menu items availability
Take an active role in guest service and relations, monitor employee appearance, courtesy and suggestive selling techniques, and participate in marketing efforts
Control day-to-day operations by tracking labor and product costs to meet targets, order supplies, maintain inventory, control waste, plan work schedules, and follow procedures for product handling
Maintain productivity through effective recruiting, training and motivation of hourly employees
Operate routine preventative maintenance program, check and make minor repairs to equipment, building and grounds
Prepare and submit required reports using approved projection, cash control and security measures
Recruit, interview, hire, discipline, and terminate staff
maintain personnel and performance records
develop, motivate and train employees
maintain a safe work environment
Champion recognition and motivation efforts
Ensure compliance with OSHA, local health and safety codes, company safety and security policies