Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
Free Meals
Job Description
KFC Corporation is a globally recognized fast-food restaurant company specializing in fried chicken and known for its secret recipe of 11 herbs and spices. With a presence in numerous countries, KFC has established itself as a leader in the quick-service restaurant industry. The company's commitment to quality, innovation, and customer satisfaction has helped it maintain strong customer loyalty and a competitive edge in the highly dynamic food service market. KFC continually invests in its people and culture to foster inclusive and rewarding workplaces where employees thrive and customers enjoy exceptional dining experiences.
Located in Scottsdale, AZ, this KFC restaurant is seeking a dedicated Restaurant General Manager to lead and inspire the team to deliver outstanding service and operational excellence. The General Manager position is a full-time role tasked with overseeing every aspect of restaurant management from recruitment and training to financial oversight and customer engagement. The ideal candidate will have significant experience in restaurant or retail management, a proven ability to use P&L analysis to drive performance, and possess strong skills in leadership, communication, and strategic planning.
In this role, the General Manager is responsible for handpicking and developing a high-performing team by recruiting top talent and conducting comprehensive training programs. Leading by example, the manager will cultivate a vibrant culture founded on KFC’s core values of equity, inclusion, and belonging. By motivating and mentoring assistant managers, shift supervisors, and team members, the General Manager ensures a cohesive, enthusiastic workforce that consistently exceeds expectations.
This position involves direct interaction with customers to resolve issues promptly and uphold the brand’s reputation for excellent service. The General Manager will also strategically schedule staff, manage budgets, analyze financial results, and implement initiatives designed to maximize profitability without compromising customer satisfaction. Keeping ahead of competitors in all operational and marketing aspects, including digital engagement and loyalty programs, is key to maintaining KFC's leading status.
Along with competitive pay and bonus eligibility, employees in this role enjoy comprehensive benefits such as medical coverage starting day one, paid time off including vacation, and access to scholarship programs like the KFC Foundation Programs, which offers free college tuition through WGU and financial assistance. Career advancement opportunities are abundant, supported by continuous professional development programs that encourage growth within the organization.
KFC Corporation is an equal opportunity employer committed to diversity and inclusion. Employment offers may be contingent on background checks and proof of eligibility. Applicants interested in franchised or licensed locations should be aware these entities operate independently from KFC Corporation regarding employment practices and benefits.
Located in Scottsdale, AZ, this KFC restaurant is seeking a dedicated Restaurant General Manager to lead and inspire the team to deliver outstanding service and operational excellence. The General Manager position is a full-time role tasked with overseeing every aspect of restaurant management from recruitment and training to financial oversight and customer engagement. The ideal candidate will have significant experience in restaurant or retail management, a proven ability to use P&L analysis to drive performance, and possess strong skills in leadership, communication, and strategic planning.
In this role, the General Manager is responsible for handpicking and developing a high-performing team by recruiting top talent and conducting comprehensive training programs. Leading by example, the manager will cultivate a vibrant culture founded on KFC’s core values of equity, inclusion, and belonging. By motivating and mentoring assistant managers, shift supervisors, and team members, the General Manager ensures a cohesive, enthusiastic workforce that consistently exceeds expectations.
This position involves direct interaction with customers to resolve issues promptly and uphold the brand’s reputation for excellent service. The General Manager will also strategically schedule staff, manage budgets, analyze financial results, and implement initiatives designed to maximize profitability without compromising customer satisfaction. Keeping ahead of competitors in all operational and marketing aspects, including digital engagement and loyalty programs, is key to maintaining KFC's leading status.
Along with competitive pay and bonus eligibility, employees in this role enjoy comprehensive benefits such as medical coverage starting day one, paid time off including vacation, and access to scholarship programs like the KFC Foundation Programs, which offers free college tuition through WGU and financial assistance. Career advancement opportunities are abundant, supported by continuous professional development programs that encourage growth within the organization.
KFC Corporation is an equal opportunity employer committed to diversity and inclusion. Employment offers may be contingent on background checks and proof of eligibility. Applicants interested in franchised or licensed locations should be aware these entities operate independently from KFC Corporation regarding employment practices and benefits.
Job Requirements
- Five years in restaurant or retail management with strong people management track record
- ability to improve performance using P&L analysis
- proficiency with digital platforms
- exceptional communication skills
- understanding of restaurant maintenance programs
- commitment to equity, inclusion, and belonging values
- experience in recognizing and motivating teams
- skilled in recruiting and training employees
- adaptable to change management
- adherence to corporate policies and occupational health and food safety standards
Job Qualifications
- Bachelor’s degree preferred but not required
- minimum five years of restaurant or retail management experience
- proven ability to improve performance based on profit and loss analysis
- proficiency with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- experience in people development and motivational leadership
- skilled in recruiting, training, and managing diverse teams
- adaptability to change management
- commitment to corporate policies and health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
- recognize and reward outstanding team member performance while fostering a culture of equity, inclusion, and belonging
- address and resolve conflicts promptly, maintaining a positive work environment
- personally engage with customers and swiftly resolve any issues to ensure positive experiences
- strategically schedule staff to optimize customer service and coach management on KFC brand standards
- analyze financial performance, manage the budget, and develop strategies to maximize profitability without compromising customer experience
- stay informed about competitors and exceed their standards including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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