Restaurant General Manager

KFC, short for Kentucky Fried Chicken, is one of the world's largest fast-food restaurant chains, known globally for its finger-licking good fried chicken. Founded as a single outlet in the 1930s, KFC has grown exponentially over the decades to become an international brand with thousands of locations worldwide. Operating as part of the quick-service restaurant industry, KFC specializes in delivering high-quality, freshly prepared food in a welcoming and family-friendly environment. The brand is highly recognized for its secret blend of 11 herbs and spices, commitment to food safety, cleanliness, and superior customer service.

This specific opportunity is at a KFC restaurant located at 717 12th St SE, Rochester, MN, and is independently owned and operated by a KFC franchisee. Franchise ownership means that while KFC provides the brand standards and support, the franchisee controls hiring and day-to-day operations. Candidates applying for this role will have direct employment with the franchisee, who manages all employment-related matters. KFC Corporation supports equal employment opportunities and encourages applicants from diverse backgrounds and experiences.

The position available is for a Restaurant General Manager, a critical role that embodies leadership, operational excellence, team development, and customer satisfaction. As the No. 1 leader in the restaurant, you will take ownership of the restaurant’s success and oversee all facets of daily operations to ensure smooth performance and exceptional guest experiences. You will lead a team often referred to as the KFC family, mentoring them through effective onboarding, training, and continuous development. This leadership role requires a hands-on approach to managing team communications, promoting a positive work environment, and maintaining high standards for food preparation, cleanliness, and customer service.

Your role includes partnering with other general managers and area leaders to strategize and implement business improvements, ensuring the restaurant meets financial targets while maintaining compliance with company policies. You will also be responsible for payroll reviews, new hire documentation, employee status changes, and ensuring work schedules optimize customer service and cost efficiency. Commitment to operational safety is paramount, requiring maintaining clean and safe restaurant conditions at all times.

Being a general manager at this KFC restaurant means taking pride in leadership by example, prioritizing customer satisfaction, food quality, and team motivation. This role suits goal-oriented individuals who thrive in a fast-paced environment and are passionate about delivering memorable guest experiences. Physical requirements include some heavy lifting, extended standing, and the ability to maintain safety around high-temperature equipment. A positive attitude, punctual attendance, strong communication, and confidentiality are all essential to succeed in this role.

This position offers the chance to grow your career with a leading brand in the restaurant industry, supported by a dedicated team and an established franchise business. If you are motivated by leadership challenges, enjoy managing a family-like team environment, and have the drive to make a difference in your community through exceptional restaurant management, this KFC general manager role could be the perfect fit for you.