Restaurant General Manager

Buckeye, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive pay

bonus eligible

Paid Time Off

Scholarship Opportunities

career advancement

medical benefits

free meal

Job Description

KFC Corporation is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to quality and customer satisfaction. Established as a leader in the quick-service restaurant industry, KFC combines rich heritage with innovation to deliver memorable dining experiences worldwide. The Buckeye, AZ location at 682 S Watson Rd is part of this vibrant brand, offering both dine-in and take-out services to its community. This role is situated within a dynamic and fast-paced restaurant environment, where leadership is key to maintaining operational excellence and delivering top-tier customer service.

As the Restaurant General Manager at this Buckeye location, you will spearhead a dedicated team of food service professionals, driving them to achieve KFC's high standards and operational goals. Your primary focus will be on recruiting, developing, and retaining outstanding talent, ensuring that every team member is equipped and motivated to succeed. You will lead by example, fostering a culture of equity, inclusion, and belonging, aligning with KFC's core values. This role involves comprehensive management responsibilities including staff training, conflict resolution, customer engagement, scheduling, budget management, and strategic planning to optimize profitability and customer satisfaction. You will also stay ahead of competitors by leveraging digital tools and ensuring the implementation of loyalty programs and new product rollouts.

Success in this position means creating an environment where team members thrive, customer service excels, and the financial health of the restaurant flourishes. In this leadership capacity, you will have the opportunity to influence careers, shape workplace culture, and leave a lasting impact within the community. The role promises a competitive salary, bonus eligibility, and valuable benefits such as medical coverage from day one and professional development opportunities including scholarships and tuition assistance. KFC Corporation is committed to equal opportunity employment and ensures a diverse and inclusive workplace. This position is ideal for individuals passionate about restaurant management who are ready to take pride in leading a high-performing team and setting the gold standard in the fast-food industry.

Job Requirements

5 years in restaurant or retail management
proven ability to analyze and improve P&L
proficiency with digital tools and platforms
excellent communication skills including written, verbal, and interpersonal
understanding of restaurant maintenance programs
commitment to equity, inclusion, and belonging
experience in team development and motivation
recruitment and training skills
adaptability and support for change management
compliance with corporate and safety standards

Job Qualifications

5 years in restaurant or retail management with strong track record in people management
proven ability to improve performance based on P&L analysis
proficient with digital tools and platforms
exceptional communication skills including written, verbal, and interpersonal
solid understanding of restaurant maintenance programs
champions KFC's culture and values with focus on equity, inclusion and belonging
experienced in recognizing and motivating teams with successful track record in people development
skilled in recruiting top talent and training both high and under-performing employees
adaptable to change and experienced in supporting change management
adherence to corporate policies and occupational health and food safety standards

Job Duties

Recruit, onboard, and conduct orientations for top team members and shift supervisors
develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
recognize and reward outstanding team member performance regularly
address and resolve conflicts promptly to maintain a positive work environment
personally engage with customers to resolve issues and ensure a positive experience
strategically schedule staff to optimize customer service and coach management team on KFC brand standards
analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability
stay informed about competitors and strive to exceed their standards including digital presence and loyalty programs