Restaurant General Manager

Located at 2030 W. University Dr., McKinney, TX, this position is within the well-established KFC brand, a global leader in the quick-service restaurant industry known for its commitment to quality, innovation, and customer satisfaction. KFC offers a dynamic work environment that fosters growth, teamwork, and a culture of inclusion and diversity. As a renowned leader in the foodservice sector, KFC employs cutting-edge operational systems and digital platforms to streamline processes, enhance guest experiences, and maximize restaurant performance. They offer competitive compensation packages and comprehensive benefits, emphasizing employee development and community involvement.

The role of Restaurant General Manager at this location is pivotal in steering the restaurant's success by leading a team focused on delivering outstanding customer service and operational excellence. The General Manager is responsible for recruiting, training, and mentoring a diverse workforce. This role requires a proactive leader who sets high standards for team performance and fosters an engaging work environment that motivates employees to achieve their full potential. The General Manager will oversee all operational aspects, including adherence to corporate policies, financial management using P&L analysis, and maintaining health and safety standards.

In this position, you will handle recruitment and orientation of team members and shift supervisors, ensuring a competent and prepared staff. Developing and executing training plans that enhance skills across all levels is essential to nurture talent and cultivate future leaders. Recognizing employee achievement and promoting a positive culture centered on equity, inclusion, and belonging are priorities for this position. Conflict resolution and maintaining a positive workplace atmosphere are critical daily tasks, along with direct engagement with customers to swiftly resolve any concerns and build loyalty.

The role demands strategic scheduling to optimize service levels, coaching the management team on brand standards, managing product rollouts effectively, and staying competitive by monitoring market trends and digital engagement strategies. Financial stewardship is essential; you will analyze business performance, manage budgets responsibly, and implement strategies that improve profitability without sacrificing customer satisfaction.

This full-time role offers an annual salary ranging between $53,000 and $75,000, reflecting the candidate’s experience and contributions. KFC provides a comprehensive benefits program from day one, including medical benefits, 401k retirement plan with match, paid time off, tuition reimbursement, and employee discounts. The restaurant upholds equal employment opportunities and maintains a supportive culture fostering both personal and professional growth for all team members.